Survey Research and Data Analytics Specialist

Properitas Solutions is seeking a Survey Research and Data Analytics Consultant to support a proposed municipal government contract with the City of Newport News, Virginia. The consultant will develop, administer, analyze, and report on citywide community or employee-related surveys, and present actionable recommendations to support organizational decision-making.

Responsibilities:

• Design professional survey instruments measuring employee engagement, organizational climate, satisfaction, and interaction
• Develop effective survey questions using recognized research methods and industry best practices
• Recommend demographic categories and question structures aligned with leadership's objectives
• Review and refine survey instruments with designated stakeholders
• Configure and administer electronic surveys using appropriate survey platforms
• Apply accessibility and universal-design principles to accommodate diverse respondents
• Establish survey timelines, monitor participation, and recommend strategies to improve response rates
• Participate in virtual planning meetings with leadership
• Maintain survey data in a secure database or web-based application
• Organize datasets, document data fields, and maintain appropriate data dictionaries
• Follow applicable confidentiality, information-security, access-control, and data-retention requirements
• Ensure that authorized client representatives can access and understand the resulting data
• Analyze quantitative and qualitative survey responses
• Develop descriptive statistics, identify trends, and compare results across appropriate demographic or organizational groups
• Conduct external benchmarking against comparable organizations when reliable data is available
• Develop charts, tables, and visualizations that communicate findings clearly
• Prepare comprehensive reports documenting methodology, participation, findings, analysis, and recommendations
• Identify organizational strengths, improvement opportunities, and actionable strategies
• Present findings and recommendations to senior leadership through virtual meetings or conference calls
• Revise deliverables in accordance with the agreed scope of work
• Explain survey datasets, analytical methods, and reporting structures to authorized client personnel
• Provide documentation enabling client personnel to conduct additional analysis
• Support the transition of project records and deliverables at the conclusion of the engagement

Requirements:

• Bachelor's degree in Survey Research, Statistics, Data Analytics, Social Sciences, Public Administration, Organizational Psychology, or a related field, or equivalent relevant professional experience
• Demonstrated experience developing and administering surveys and analyzing survey results
• Proficiency in Microsoft Excel and at least one statistical or analytical platform, such as SPSS, R, SAS, Stata, Power BI, or Tableau
• Experience preparing professional reports and communicating findings to management or executive audiences
• Strong analytical, organizational, writing, and presentation skills
• Ability to work independently, manage deadlines, and communicate effectively in a remote environment
• Demonstrated ability to handle confidential information responsibly
• Experience conducting employee engagement, organizational climate, customer satisfaction, or community surveys
• Experience supporting local, state, or federal government clients
• Familiarity with Qualtrics, SurveyMonkey, or comparable electronic survey platforms
• Knowledge of survey sampling, accessibility practices, statistical benchmarking, and data visualization
• Experience with secure data storage, documentation, and data-retention procedures