RNA Rentokil North America provides products and services supporting customers in their homes and businesses. The Customer Service Representative will handle customer inquiries, process and track orders, support returns and fulfillment, and maintain customer relationships while contributing to branch and business objectives.
Answer Customer Calls, provide appropriate assistance
Assist RDCs with customer service related questions and returns
Assist Customer Service Manager with special projects
Input Orders through System
Input Drop shipments through System
Identify backorders and assist with immediate fulfilment
RUP, input all required licence information for customers seeking restricted items
Complete Sales Return orders within 48hrs
Report product shortages as indicated in the system to the proper warehouses
Provide all customers,
Engage in continued education opportunities regarding product offerings
Complete all required safety training
Other duties, as assigned
