Senior Solutions Engineer - Central

LaunchDarkly provides a software delivery platform that helps engineering teams release features safely, personalize customer experiences, and improve development velocity. The Senior Solutions Engineer will advise enterprise prospects and customers, support pre-sales activities, develop tailored technical solutions and demonstrations, and collaborate with sales, customer success, product, and engineering teams.

Responsibilities:

• Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle
• Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions
• Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders
• Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor
• Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap
• Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability
• Mentor junior team members, foster technical excellence, and share industry best practices across the SE team
• Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies
• Respond to RFPs, and manage technical environments to support enterprise sales motions
• Translate complex client requirements into scalable, sustainable, and technically sound solutions
• Represent LaunchDarkly at industry events and customer engagements through travel as needed

Requirements:

• The ideal candidate will have deep expertise in supporting multiple verticals
• An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus
• 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role
• Experience in areas such as the SDLC, cloud architecture, or DevOps
• Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud)
• Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions
• Excellent communication and presentation skills
• Demonstrated history of presenting thought leadership to the broader industry
• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience)
• Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus