Integration Product Manager

QAD Redzone is a connected workforce business unit that provides AI-powered software and coaching to help manufacturers improve productivity, communication, and frontline employee experiences. The Integration Product Manager will define and execute the integration product strategy, roadmap, and capabilities connecting Redzone with enterprise systems such as ERP, MES, HRIS, and OT/IoT platforms. The role will collaborate with customers, engineering, sales, solutions, and other stakeholders to deliver scalable data exchange, system connectivity, and integration workflows.

Responsibilities:

• Gains a thorough understanding of customer integration needs and uses that knowledge to help deliver enterprise products that provide an unparalleled connected experience
• Translates business goals, system requirements, and end-user needs into an actionable integration product strategy
• Identifies goals, metrics, and analytics to determine the business and operational value of integrations
• Continually makes recommendations and refinements to integration capabilities based on customer learnings and technical feedback
• Identifies pros, cons, issues, obstacles, technical dependencies, and value associated with integration features and API enhancements
• Collaborates with key stakeholders across Redzone, including executives, customers, Redzone Coaching, Sales, Solutions, and Engineering teams
• Supports Redzone’s annual product strategy cadence of ideating and bringing the next big thing to life in order to increase plant performance and connect frontline workers in manufacturing
• Facilitates the prioritization and definition of new integration capabilities, system connectors, and product enhancements
• Supports the development of user stories, technical specs, data mapping, and integration requirements
• Provides feedback to the design team and to Software Engineers during sprint retrospectives and architecture reviews
• Closely partners with the Solutions Consultant team and supports technical integration discussions during peak sales times
• Acts as the Integration subject matter expert across product development, customer discussions, and internal enablement
• Owns the day-to-day product management responsibilities for Redzone’s integration roadmap and partner connector suite
• Partners closely with Engineering leads and Product Owners to align sprint backlog priorities, technical debt, and product execution
• Defines and drives product capabilities related to third-party data exchange, ERP/MES/WMS connectivity, OT/IoT data ingestion, and API workflows
• Engages directly with customers, IT leadership, and coaches to understand plant connectivity challenges and translate them into scalable product solutions
• Supports testing, validation, rollout, and early-adopter customer feedback loops for new integration features and platform connectors
• Ensures alignment between integration product direction, customer data outcomes, and operational impact within manufacturing environments

Requirements:

• Experience with software integrations and API-driven data workflows
• Strong understanding of manufacturing plant operations and shop floor workflows
• Exceptional active listening in order to gather requirements across diverse areas and users, and converting and developing them into a product solution
• Comfortable communicating at all levels including delivering technical presentations
• Enthusiastic and resilient to keep up in a fast-paced, fluid environment where priorities shift on a regular basis
• Self-motivated and proactive mentality and ability to identify and address process gaps
• Ability to create and follow standard work processes
• Ability to identify goals, metrics and analytics to measure product value
• Demonstrated attention to detail
• Ability to balance strategic product thinking with hands-on execution and day-to-day prioritization
• Strong collaboration skills with cross-functional teams including Engineering, Coaching, Solutions, and Customer Success
• BA or BS Degree
• Experience delivering enterprise software integrations, APIs or middleware solutions
• Experience in large enterprise multi-tenant customer environments
• Experience in manufacturing (ideally automotive or other industrial markets)
• Experience with SaaS for deskless workers (manufacturing, field service, etc.)
• Product ownership or product management with iOS
• Experience integrating with enterprise ERP, MES, WMS, or OT/IoT systems
• Experience working directly with frontline manufacturing teams, IT leadership, cross-functional engineering teams and plant leadership