Senior Business Analyst

SupplyLogic is seeking a Senior Business Analyst to serve as a liaison between customers and their data, engineering improved workflows from project inception through delivery. The role involves processing and validating client files, coordinating with internal teams and customers, managing project communications, and recommending product enhancements.

Responsibilities:

• Reads external files from clients in various data formats
• Helps ensure files are converted in the system utilizing multiple data applications to workflow standard output file formats
• Verifies converted files to ensure the completeness and accuracy of the information
• Collaborate with Project Managers, Market Account Specialists and other customer support positions to make sure that graphics and designs meet and exceed customer expectations
• Schedule conference calls and regular communication with clients and vendors to update on the process status or any project strategy or requirement changes
• Collaborate with internal teams to address customers needs and communicate all client feedback
• Make recommendations for product enhancements
• Performs other duties as required or assigned which are reasonably within the scope of the duties above

Requirements:

• 3-7 years experience with business operations or systems development
• Open-minded and adaptable to change
• Excellent communication skills
• Excellent analytical skills
• Facilitation and negotiation skills
• Teamwork oriented
• High School Diploma
• Knowledge of competition, industry happenings and knowledge of how the Company is positioning itself is a plus
• Bachelors degree preferred