Sales Enablement Manager, Strategic & Mid-Market

Clio is a global legal technology company that provides AI-powered solutions to legal professionals and law firms. The Sales Enablement Manager will own enablement for the Strategic and Mid-Market segment, developing programs, playbooks, coaching, and analytics to improve sales outcomes across new business and customer sales.

Responsibilities:

• Own enablement for the Strategic and Mid-Market segment across new business and customer sales, covering both dedicated reps and their managers
• Own measurable rep outcomes for the segment, including 90-day conversion rate, multi-product attach, and time to ramp
• Build playbooks, discovery and multi-threading frameworks, objection handling, and value-based positioning for longer, more consultative cycles
• Run a consistent Gong review rhythm on Strategic and Mid-Market calls to surface coaching themes, objection patterns, and content gaps
• Design and maintain role-play and certification content grounded in real Strategic and Mid-Market conversations
• Coach front-line managers on reinforcing trained behaviors so enablement lands in the field
• Tailor product and multi-product enablement to the Strategic and Mid-Market buyer, including vertical and use-case depth
• Use generative AI tools to accelerate content creation, role-play design, and iteration
• Deliver a regular segment health readout covering what is working, what is not, and the top unmet needs
• Partner with Sales Onboarding, Product Marketing, and Revenue Operations to keep proof points and playbooks current
• Other duties as required

Requirements:

• 5+ years of experience in sales enablement, mid-market or strategic sales, or a related learning and development role
• Experience designing and delivering training for consultative, multi-stakeholder sales teams
• Familiarity with mid-market and strategic sales motions and the metrics that drive them
• Knowledge of instructional design principles and adult learning theory
• Strong facilitation and presentation skills across all levels of the organization
• Comfort with tools such as Gong, Letter AIand Salesforce
• Ability to analyze engagement and performance data to drive program improvements
• Strong project management skills across multiple concurrent workstreams
• Experience in a SaaS or technology company
• Experience enabling expansion, cross-sell, or multi-product attach motions
• Proficiency with generative AI tools (Claude, ChatGPT, or similar) for content development and ideation
• Experience in legal tech or a comparable regulated industry
• Relevant sales or enablement certifications