Senior Manager, Product Design - Product Platform

CaptivateIQ is hiring a Senior Manager of Product Design to lead design for its Product Platform, the shared capabilities that support products across the company. The role combines team leadership with hands-on design work, setting platform strategy and quality standards while partnering with Product and Engineering to create a coherent customer experience.

Responsibilities:

• Lead, coach, and grow a team of product designers, including senior ICs
• Set the design strategy and quality bar for Product Platform in partnership with Product and Engineering
• Operate as a player-coach, personally shaping high-leverage or ambiguous problems while enabling your designers to own their domains
• Establish and maintain a high bar for interaction and visual design across complex, systems-heavy product surfaces
• Bring systems thinking to platform decisions, identifying cross-product implications and opportunities for shared patterns
• Represent Design in roadmap, prioritization, and architectural conversations
• Build alignment and drive decisions across teams through influence rather than direct authority
• Use research, product data, and customer signals to inform platform strategy and validate decisions
• Drive the adoption and evolution of Quotient as the shared design system across CaptivateIQ
• Champion AI-native product thinking and AI-assisted design practices across the team
• Participate in an on-call rotation to provide after-hours support, ensuring timely resolution of critical issues and maintaining system uptime

Requirements:

• 8+ years of product design experience, including experience with complex, systems-level, platform, or infrastructure-adjacent products
• 3+ years managing product designers, including senior-level ICs, with a track record of growing designers into greater scope and responsibility
• A portfolio demonstrating strong product craft, systems thinking, and the ability to simplify technically complex experiences
• Strong visual and interaction design judgment, with experience setting a quality bar across a team
• Experience setting design strategy across interconnected product areas
• Experience building, evolving, or governing a design system
• Strong cross-functional leadership and a track record of influencing Product and Engineering decisions
• Technical fluency to engage meaningfully with Engineering on architecture, data models, and platform constraints, and translate those constraints into product decisions
• Fluency in how AI is changing both product experiences and design practice
• Experience designing complex B2B SaaS or enterprise products is a strong plus