Sales Development Representative

StemWave is a healthcare technology company focused on addressing chronic and acute pain and improving patient outcomes. The Sales Development Representative will conduct outbound prospecting, generate qualified appointments, manage CRM records, and support the sales pipeline through effective collaboration and follow-up.

Responsibilities:

• Execute 150 daily touchpoints (calls, emails, and texts) targeting warm and cold leads from a provided lead list
• Schedule 40 qualified appointments per month with prospects
• Maintain accurate records in the CRM system, ensuring all leads are properly tracked and updated
• Follow up consistently on previous outreach to maximize conversion rates
• Coordinate with closers and Account Executives to ensure smooth handoffs of scheduled appointments
• Share insights from prospect interactions to refine messaging and improve team performance
• Participate in daily morning huddles to review numbers, share wins, and discuss challenges
• Submit end-of-day reports, detailing activities, results, and next steps
• Complete all training sessions to master outreach strategies, scripts, and objection handling
• Actively seek feedback to continuously improve performance and skills
• 150 outbound touchpoints (calls, emails, texts) completed daily
• Schedule 40 qualified appointments per month
• Achieve 30 held meetings per month (75% show rate)
• Ensure all CRM records are updated with notes, next steps, and deal stages