Site Reliability Engineer

AccuLynx provides a business platform used by roofing contractors to manage jobs, materials, scheduling, and payments. The Platform Engineer / Site Reliability Engineer will own and scale cloud-hosted Kubernetes, data systems, infrastructure, CI/CD, observability, incident response, resilience, security, compliance, and automation.

Responsibilities:

• Data systems: The data layer of the business, including SQL Server, Postgres, Elasticsearch, Redis, and Kafka, all running at scale and with no room for downtime
• Kubernetes: Multiple production clusters powering our microservices, run entirely through GitOps with ArgoCD and Traefik
• AI Platform: The AI agent runtimes, model gateways, and tooling our engineers use to ship agentic workloads
• Server fleet: Windows and Linux servers that are provisioned with Terraform and governed by Ansible
• CI/CD: The delivery engine of GitLab runners, TeamCity, and .NET build tooling that turns every merge into production value
• Observability: Datadog and Kibana, tuned so every alert means something and nothing breaks silently
• Incidents: Lead the response from first alert to root cause and lasting fix
• Resilience: Backup and disaster recovery that is proven through regular restore testing, never assumed
• Security and compliance: As a core part of our SOC 2 program, you'll enforce least-privilege access, keep secrets out of code, and patch without excuses
• Automation: You'll hunt down repetitive work and make it disappear

Requirements:

• 3+ years in DevOps, SRE, cloud, platform, or infrastructure engineering
• Skilled use of AI tooling
• Solid Linux administration skills
• Scripting in Bash or PowerShell
• Experience with infrastructure as code and configuration management
• Working knowledge of Git-based workflows and CI/CD (GitLab CI or similar)
• Experience with an observability platform, ideally Datadog
• Experience running at least one of our data systems
• Hands-on Kubernetes experience (Helm, ingress controllers, upgrades)
• Windows Server administration
• IBM Cloud, AWS, or any other major cloud provider
• Exposure to security tooling and compliance frameworks (SOC 2, PCI, etc)