Product Manager - Training Solutions Technology

Intertek is a provider of quality and safety solutions, and its People Assurance team is seeking a Product Manager for its training solutions technology platform. The role owns product vision, strategy, roadmap, and success while coordinating cross-functional teams from conception through launch. Responsibilities include prioritizing features and backlogs, collaborating with engineering, design, marketing, and sales, and improving product performance and customer experience.

Responsibilities:

• Work with senior management on the product planning and development process, from gathering requirements and defining features to prioritizing the product roadmap and managing the backlog
• Collaborate with stakeholders across the organization to help define product vision, strategy, roadmap, and goals aligned with business objectives
• Help define and prioritize product features and enhancements based on customer feedback, market research, and business priorities
• Work closely with engineering and design teams to translate product requirements into user stories and user-friendly designs
• Work closely with the Scrum Master and development team to ensure that sprint goals are understood and achieved, to provide feedback and ensure alignment with product goals, and to ensure timely delivery of high-quality products
• Prioritize the product backlog based on business value, customer feedback, and market trends
• Help develop go-to-market strategies and collaborate with marketing and sales teams to drive product adoption, generate demand, and achieve revenue targets
• Monitor product performance and user feedback, and iterate on features and functionalities to continuously improve the product experience
• Be a key participant in Agile activities including Release Planning, Grooming, Sprint Demos and occasionally Scrum meetings
• Other duties as assigned

Requirements:

• Bachelor's degree in computer science, engineering, business, or a related field
• 2+ years of experience in software product management
• Proven track record of helping to successfully launch and manage software products from concept to launch
• Understanding of software development processes, methodologies, and best practices, with experience working in an agile environment
• Analytical and problem-solving skills with the ability to translate business requirements into actionable product plans and features
• Demonstrated communication and collaboration skills with the ability to effectively interact with cross-functional teams and stakeholders at all levels
• Familiar with SaaS (Software as a Service) and mobile products
• Ability to multi-task and handle complex projects and be able to deliver projects on time
• Experience with SDLC Methodologies: subscribe to a continuous improvement philosophy and support scrum and SAFe methodologies, processes, and ceremonies
• Ability to verify and define requirements for projects
• Must establish and maintain effective working relationships
• applicants must reside in and be able to legally work in the United States
• Experience with Learning Management software
• Experience in food or manufacturing industries
• Knowledge of applicable data privacy practices and regulations (PCI, PII, PHI, HIPAA, GDPR, ADA, etc.)
• Experience working at industry tradeshows and leading customer site visits
• Experience speaking about and demoing assigned products at customer conferences