Product Manager, AI Solutions

CMB is a full-service custom market research and strategy firm that combines AI-driven solutions, advanced analytics, consumer psychology, and market strategy to help leading brands make confident business decisions. The Product Manager will shape the vision and strategy for Intelligent Signals, own product requirements and the roadmap, and lead go-to-market execution as the AI-powered platform scales from its first client deployment into a repeatable product. The role also partners with technical, sales, analytics, and client services teams and supports broader AI Solutions product management needs.

Responsibilities:

• Serves as the day-to-day product owner, single point of contact, and subject matter expert for Intelligent Signals' functionality, requirements, roadmap, and market alignment
• Translates client needs and platform capabilities into clear product and functional requirements, and owns backlog prioritization against short- and long-term goals
• Gathers and prioritizes ongoing input from Sales, Growth Strategy, Client Services, PD&I, and external clients, and owns the feedback loop that turns it into product priorities
• Defines and tracks product success metrics, including user value (e.g., client adoption, usage, satisfaction, and output quality) and business value (e.g., revenue, renewals, and margin), and monitors performance post-launch
• Writes and maintains market and functional requirements documentation for Intelligent Signals, partnering with technical leads on technical specifications and ensuring clear communication between business and development teams
• Shapes the product vision, strategy, and roadmap in partnership with the VP of Applied Innovation, and documents and communicates them across CMB
• Assesses market impact, competitive context, and buyer needs to inform the product's future direction
• Leads go-to-market execution with Practice Leaders and Account Directors, translating Intelligent Signals' capabilities into client-facing positioning, demos, proposal content, and pitch materials
• Develops and facilitates ongoing training on Intelligent Signals for internal teams, including competitive context and relevant industry developments
• Aligns sales tools and the sales process to how clients evaluate and buy an AI-powered intelligence product
• Co-designs and facilitates the move from a single-client deployment to a repeatable, sellable product, including onboarding, client configuration, and ongoing support processes
• Proactively identifies and helps resolve issues that could impair Intelligent Signals' ability to scale or meet its strategic, financial, or operational objectives
• Represents client and market requirements as PD&I and third-party development partners determine which parts of the architecture are reusable across clients versus client-specific
• Builds enough working knowledge of the platform (signal sources, AI agents, and analytics) to explain it credibly to clients and understand how technical constraints affect scope, cost, and timeline
• Supports product management activities across CMB's broader product portfolio as needed, consistently applying rigor and process
• Maintains a strong working knowledge of CMB's products, methodologies, and the industries CMB serves
• Researches and analyzes competitor products, positioning, and pricing relevant to CMB's portfolio
• Collaborates with other functions and CMB leadership on a shared vision across products and solutions
• Identifies and implements new ways for the product function to add value or streamline how CMB approaches product-related business issues
• Translates individual client needs into longer-term product enhancements that can be leveraged across multiple clients and programs
• Takes advantage of training and development opportunities
• Contributes to a team and/or committee for ongoing CMB initiatives
• Participates in peer reviews in a timely manner
• Plans and executes initiatives, as assigned
• Provides prompt, courteous, and exemplary service to all internal and external customers, consistent with CMB's values
• Partners with colleagues across the ITA Enterprise to stay current on opportunities for cross-company collaboration

Requirements:

• Bachelor's degree in Business Administration, Marketing, Computer Science, a related field, or equivalent work experience
• 3–5 years of experience in product ownership or product management, with a track record of successfully taking products to market, ideally for B2B data, analytics, or insights products
• Experience defining product requirements, managing a backlog, and working with sales and client teams to shape a roadmap
• Experience supporting go-to-market for B2B products, including positioning, sales enablement, and client demos
• Familiarity with AI-powered products (e.g., LLM-based agents or natural language processing), enough to discuss capabilities and tradeoffs with technical partners
• Comfort working with data and dashboards, and translating signal and analytics output into client-facing value
• Outstanding written and verbal communication skills, with strong presentation skills
• Demonstrated ability to partner across teams (Sales, Marketing, Client Services, Engineering, Data Science) and influence without direct authority
• Capable of being creative while analytically evaluating challenges to develop client-focused solutions; strong problem-solving and decision-making skills
• Demonstrated ability to use data and metrics to support decisions and build business cases
• Proven ability to manage multiple, competing priorities simultaneously in a fast-paced environment
• Ability to think strategically and execute methodically
• Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality
• No visa/work authorization available
• Exposure to APIs, system integrations, or data pipelines a plus (technical architecture is led by PD&I and development partners)
• Experience with multi-tenant or configurable software products a plus