Sales Development Representative

RFP Schoolwatch helps businesses connect with education and government contract bid opportunities and other public data points that can support growth. The Sales Development Representative will manage warm and cold sales opportunities, maintain the CRM pipeline, conduct client presentations, coordinate account handoffs, and support client communications and team growth.

Responsibilities:

• Lead Management: Handle, nurture, and close warm incoming leads generated through our online channels, while proactively exploring cold sales opportunities to expand the pipeline
• Pipeline & CRM Ownership: Maintain detailed, accurate, and up-to-date records of all client interactions, deals, and customer account information within our CRM platform
• Client Presentations: Conduct persuasive and engaging sales calls and product demonstrations via phone and Zoom , projecting a polished, professional image and maintaining a clean, professional virtual background
• Smooth Handoffs: Collaborate seamlessly with our Customer Care team to hand off new accounts after a sale, ensuring a flawless transition and onboarding experience for the client
• Written Communication: Compose clear, articulate, and persuasive professional emails to follow up with leads, answer inquiries, and negotiate agreements
• Team Collaboration: Work closely with cross-functional team members, contributing positively to our team culture and company growth goals as a dedicated team player

Requirements:

• Demonstrated success in business-to-business sales
• A charming, engaging, and genuine communication style. You are eager to close sales without being aggressive or pushy
• Intelligent, highly reliable, and taking immense pride in your work with a long-term mindset of loyalty and commitment to company growth
• Tech-literate with hands-on experience using CRM software to track pipelines and manage customer details efficiently
• Adaptable, self-motivated, and excited by the impact and agility of working in a small, close-knit company environment
• Exceptional verbal and written communication skills, with a professional phone/video presence and flawless email etiquette
• Experience across diverse industries—or direct experience within the education sector