Treasury Management Product Manager

First Financial Bank is a financial institution focused on helping businesses manage their finances efficiently and securely. The Treasury Management Product Manager will own the strategy and lifecycle of Treasury Management products, including payments, receivables, liquidity, fraud mitigation, and emerging financial technologies. The role will collaborate across banking, operations, technology, risk, compliance, and fintech partners to deliver solutions, manage performance, and support client needs.

Responsibilities:

• Develop product strategies and roadmaps based on client needs, market trends, competitive insights, technology capabilities, risk considerations, and organizational priorities
• Lead Treasury Management products through development, implementation, enhancement, ongoing evaluation, and retirement while coordinating testing, readiness, communication, training, and post-launch review
• Analyze adoption, utilization, transaction volume, fee income, profitability, pricing, and service performance to identify opportunities and make data-informed recommendations
• Serve as the product expert for payments, receivables, liquidity, fraud mitigation, and other commercial cash management solutions while evaluating emerging technologies and changing client expectations
• Help Treasury Management Sales and Relationship Managers solve complex client needs, position solutions effectively, and drive successful product adoption
• Work with Operations, IT, Risk, Compliance, Legal, Information Security, and other partners to prioritize enhancements, implement system changes, resolve product issues, and deliver new capabilities
• Oversee assigned technology and financial services providers, including performance, service levels, issue resolution, enhancements, renewals, and ongoing relationship management
• Partner with Corporate Learning and other teams to develop product training, documentation, sales resources, and educational materials that strengthen product knowledge across the organization
• Support product risk assessments, audits, examinations, vendor reviews, and regulatory requirements, including applicable BSA, AML, OFAC, and Nacha standards

Requirements:

• Bachelor's degree in Finance, Business, Economics, or a related field
• 5+ years of Treasury Management, cash management, commercial banking product management, or related experience
• Strong knowledge of Treasury Management and commercial payments, including ACH, wire transfers, real-time or faster payments, receivables, liquidity solutions, and fraud mitigation services
• Experience managing products through development, implementation, enhancement, and ongoing performance evaluation
• Experience analyzing product performance, pricing, profitability, adoption, transaction activity, and other data to develop recommendations and support decision-making
• Experience managing fintech, technology, or other third-party financial services relationships
• Strong understanding of the operational, regulatory, technology, and risk considerations associated with Treasury Management products
• Strong analytical, problem-solving, project management, organizational, and decision-making skills
• Strong written, verbal, presentation, and interpersonal communication skills with the ability to translate complex product and technical information into practical business terms
• Ability to lead cross-functional initiatives, manage multiple priorities, and influence outcomes without direct supervisory authority
• Certified Treasury Professional (CTP) designation
• Experience with commercial banking platforms, core banking systems, digital banking solutions, system integrations, or API-enabled financial services