Business Systems Analyst (Mid to Senior) – Consumer Lending

Augment Analytics is hiring a Business Systems Analyst to serve as the business-side technical lead and platform steward for consumer lending applications. The role leads lending system implementations, configurations, testing, releases, vendor management, operational support, reporting, and compliance-related system requirements.

Responsibilities:

• Lead lending system implementations, configurations, testing, releases, and launch readiness
• Configure consumer loan products, rates, payment rules, eligibility, servicing workflows, and controls
• Partner with Product, Operations, IT, Legal, Compliance, and Customer Care
• Manage lending platform vendors, requirements, defects, enhancements, and dependencies
• Lead UAT, regression testing, release validation, and defect resolution
• Manage user access, roles, permissions, documentation, and system support
• Support payments, servicing, collections, modifications, charge-offs, reporting, and related workflows
• Develop KPI/SLA reporting and identify opportunities for automation and process improvement
• Ensure systems support operational, regulatory, audit, and reporting requirements

Requirements:

• 10+ years of experience in consumer lending systems
• Experience with lending, loan servicing, banking, payments, collections, or financial services technology
• Strong business systems, requirements, testing, troubleshooting, and project management skills
• Experience with lending platform implementation, configuration, UAT, or production support
• Excellent cross-functional and vendor communication skills
• Must be authorized to work in the U.S.; no visa sponsorship available
• Consumer loan servicing and collections expertise
• Experience with Temenos, FIS, or similar lending/banking platforms
• Knowledge of MLA, SCRA, credit reporting, disputes, complaints, and collections compliance