Product Manager

Loenbro is a construction lifecycle partner providing services across electrical, mechanical, structural, inspection, underground maintenance, installation, and fabrication. The Product Manager will lead the development and rollout of field operations processes and systems, from discovery and prototyping through testing, training, implementation, and post-launch support.

Responsibilities:

• Field Discovery: Partner directly with operations leaders, field supervisors, and crews to understand day-to-day challenges, uncover pain points, and define practical solutions that improve field execution
• Rapid Prototyping: Translate field needs into clear concepts, workflows, user stories, and lightweight prototypes that can be quickly reviewed, tested, and refined with end users
• Delivery Alignment: Coordinate with internal IT teams, developers, and consultants to ensure prototypes and system builds stay grounded in the operational problem, field feedback, and business priorities
• Quality & Testing: Lead User Acceptance Testing (UAT). You are the final gatekeeper, ensuring every system is "field-ready" and rugged enough for our environment
• Training & Enablement: Develop high-impact training materials, manuals, and SOPs. You don’t just explain how a button works; you explain why the process matters to the business
• Rollout Management: Lead the physical and digital rollout of new systems. You will be on the ground during critical phases to troubleshoot and ensure adoption
• Strategic Communication: Keep the organization informed. You will provide regular updates to senior leadership on project health and communicate "wins" and changes to the entire workforce
• Post-Implementation Hypercare: Provide dedicated operational support and troubleshooting following rollouts, serving as the primary point of contact to refine workflows and ensure full system stabilization before transitioning to long-term maintenance

Requirements:

• 3+ years of product management experience related to construction, operations, fin-tech, or a related field
• Bachelor's degree in Business, Engineering, or Computer Science
• Demonstrated ability to understand how users work, identify the operational problem behind the request, and use AI-enabled tools, workflows, and rapid prototypes to connect systems into a cohesive, practical solution
• You must possess a high degree of Urgency and Integrity
• Ability to translate "tech-speak" into "field-speak" and vice versa
• An MBA or PMP certification is a plus
• 5+ years of experience in the construction industry, ideally in self-perform, mission critical, industrial, electrical, or energy-related environments
• Experience working with various data sets, ERP systems such as Vista Viewpoint, field-ticketing software, custom-built operational tools, or available toolsets such as macro-enabled Excel and Office products, Power BI, AI app development, SQL, or other mobile or web-enabled tools