Data Analyst

ICF is a global advisory and technology services provider seeking a Data Analyst to support an enterprise learning data and analytics platform. The role analyzes, validates, and visualizes learner, workforce, and training data; develops dashboards, reports, KPIs, and scorecards; and presents insights to stakeholders while supporting data governance, compliance reporting, and data-driven decision-making.

Responsibilities:

• Develop and maintain dashboards, reports, and data visualizations using tools such as Power BI, Tableau, or similar business intelligence platforms
• Analyze learner, workforce, and training performance data to identify trends, gaps, risks, and opportunities for improvement
• Create recurring and ad hoc reports for program managers, executives, and stakeholders
• Validate, cleanse, reconcile, and monitor data quality to ensure accuracy, completeness, and reliability
• Develop key performance indicators (KPIs), metrics, and scorecards to support organizational objectives
• Support data governance, metadata management, and data standardization efforts
• Perform root-cause analysis and statistical analysis to support data-driven decision-making
• Translate business requirements into data collection, reporting, and visualization solutions
• Partner with technical teams, business stakeholders, and subject matter experts to identify reporting and analytics needs
• Document data definitions, business rules, reporting methodologies, and analytical processes
• Present findings, trends, and recommendations to both technical and non-technical audiences
• Support audit requests, compliance reporting, and data calls from federal stakeholders

Requirements:

• 3+ years of experience analyzing, interpreting, and reporting on complex datasets
• Bachelor's degree
• Experience developing reports, dashboards, and visualizations for business stakeholders
• Experience writing complex SQL queries and performing data validation activities
• Proficiency with Power BI, Tableau, Qlik, or other business intelligence and visualization tools
• Experience with data transformation and preparation tools
• Knowledge of data warehousing concepts and relational databases
• Experience working with large datasets from multiple data sources
• Understanding of statistical methods, data profiling, and trend analysis
• Ability to communicate complex analytical findings through effective visualizations and presentations
• Familiarity with Agile project environments and requirements management processes
• Experience analyzing learning management system (LMS) data, student participation data, certification data, or workforce development metrics
• Experience supporting enterprise analytics initiatives in regulated federal environments
• Experience developing executive dashboards and performance measurement frameworks
• Knowledge of learning analytics, Kirkpatrick evaluation methodologies, training effectiveness measurement, or workforce planning analytics
• Experience with Power BI, Azure Data Services, Microsoft Fabric, or other Microsoft analytics platforms
• Experience supporting FDA, HHS, or other federal health-sector organizations
• Familiarity with data governance, privacy requirements, and federal information management standards