Junior ServiceNow Business Analyst

MetaPhase is a consulting company focused on mission-driven client solutions and technology transformation. The company is seeking a Junior ServiceNow Business Analyst to support a Federal IT team by gathering requirements, collaborating with stakeholders, supporting development testing, and creating project documentation.

Responsibilities:

• Gathering detailed business requirements
• Working with stakeholders across the agency to implement solutions that meet customer needs
• Supporting the development team testing out completed stories
• Creating and communicating project documentation

Requirements:

• • A minimum of 1or more years of direct experience supporting Management Consulting and/or Technology Transformation efforts; preferably in federal government consulting
• • 1+ years of ServiceNow hands-on  experience
• • Possess strong technical, analytical, and problem-solving skills
• • Excellent written and verbal communication
• • US Citizen with ability to obtain Secret Clearance
• Bachelor's Degree is Required for this opportunity
• SECRET; U.S. Citizenship required (NO EXCEPTIONS)
• • Secret Clearance
• • Hold ServiceNow certifications including Certified System Administrator
• • Strong knowledge of the SDLC both Agile and Waterfall
• • HRSD ServiceNow experience
• Remote- DC Metro area strongly preferred