Service Transition Project Manager

LG Energy Solution Vertech, Inc. is a full-service energy storage system supplier and integrator serving the power and energy markets. The Service Transition Project Manager leads the transition of utility-scale Battery Energy Storage Systems from commissioning into long-term operations and maintenance, ensuring service readiness, documentation handover, technical stability, and field support. The role coordinates stakeholders, manages readiness and warranty alignment, and supports continuous improvement.

Responsibilities:

• Follow the LTSA Transition & Turnover Procedure to develop and own the Service Transition Plan including actions tracker, checklists, acceptance criteria, and milestones
• Coordinate with Project Manager, Commissioning engineers, Customers, and internal stakeholders to resolve punch items
• Manage alignment of warranty scope, contractual obligations and handoffs, and service-level activation timelines, representative of service team to join Project Execution team and guidelines for delivering preventative and corrective maintenance services
• Develop the O&M project kick-off report, collect commercial information and technical documents from commercial manager and service engineering team to study the site maintenance flexibility to achieve the availability assurance and guaranteed performance plan
• Oversee structured handover of all technical documentation from Service Engineering and Project Execution teams
• Ensure scheduled phase gate review are under tracking and aligned with procedure guidelines and Project Execution plan
• Ensure onsite service infrastructure, spare parts, equipment, tools, remote access, digital tools, and EHS readiness are in place
• Support onboarding of service technicians with training conducted and receive all system access
• Develop resource plan to provide field engineering support to onsite team for early-stage issues
• Support setup and verification of monitoring systems and KPI baselining tools
• Identify and develop service maintenance equipment, tools and fixtures required to perform preventative and corrective maintenance at planned site with deep understanding of the specific site weather condition, site layout and terrain
• Collaborate with the Service Engineering team on the onsite manpower study based on time study and development of Semiannual and Annual PM Master Schedule according to O&M OEM Manuals and procedures, preventative maintenance checklists, troubleshooting guides, safety procedures and other service documentation
• Provide digital tools system onboarding plan with support of Commercial Managers, and EMS/Cloud team
• Ensure readiness actions tracker is baselined before LTSA starts aligned with Project Execution milestone
• Collaborate with Commercial Managers and Contract Managers to ensure contractual obligations and align warranty responsibilities to be executed
• Initiate issue tracker and operational risk registers
• Facilitate post-transition reviews and gather field feedback
• Recommend design-for-serviceability enhancements

Requirements:

• Experience on project management in renewable energy industry
• Experience and solid knowledge of Operation and Maintenance of Battery Energy Storage Systems
• Excellent personnel management skills
• Ability to interface well with customers and team members in a cross-functional environment
• Experience with structured problem-solving experience or Lean background
• Excellent written and verbal communication skills
• Experience using Office tools Excel, PowerPoint, Word
• Education: B.S. in Electrical, Mechanical, or Power/Energy Engineering or equivalent technical experience
• Willingness to travel up to 50% of the time to engage directly with team members, customers, vendors on project locations
• Engineering experience with energy storage and power conversion systems
• Knowledge or understanding of generation, transmission, and distribution in electric grid systems
• Understanding of computer networks
• Certifications: preferred PMP, OSHA 30, NFPA 72E
• Experience: 3+ years in renewable energy or utility-scale power systems, preferred in BESS