Technical Business Analyst (Senior)

CGI is seeking an experienced Technical Business Analyst to support a fast-paced, mission-critical government program. The role focuses on analyzing business processes and user needs, translating requirements into technical specifications, facilitating workshops, and supporting an Agile team with process improvement and client advisory work.

Responsibilities:

• Review, analyze, and evaluate business processes, systems, and user needs based on the program scope
• Translate business requirements into technical specifications to ensure that business objectives are achieved
• Determine client requirements and transform them into system specifications, translating requirements into technical language for developers, and identifying opportunities for improving business processes
• Facilitate requirements workshops to gather business and functional requirements, create and review test plans and scenarios, and prepare and conduct reviews and training sessions
• Document process flows, analyze and re engineer processes, understanding technical problems and solutions in relation to the current and future business environment
• Recommend and facilitate quality improvement efforts
• Integrate new processes with existing ones and communicate these changes to impacted Business Systems teams
• Provide technical guidance to a cross functional, Scaled Agile (SAFe) team
• Act as a trusted advisor to clients on complex technical issues or business strategy

Requirements:

• Bachelor's degree in business, Information Technology, Science, Engineering, Mathematics or related discipline
• Minimum of 5 years' experience as a Business Analyst
• Ability to conduct data and systems analysis on data pipeline applications and processes
• Experience working on an Agile development team
• Experience supporting development of complex systems, with strong troubleshooting skills
• Proficiency in data analysis and data visualization to draw business relevant conclusions
• Expertise in planning and conducting facilitative sessions for requirements gathering
• Ability to work effectively in a team environment
• Experience creating detailed reports and delivering presentations
• Excellent communication skills in a client facing role
• Experience with Application Lifecycle Management (ALM) products such as Microsoft Azure DevOps, JIRA, Confluence, Service Desk, etc
• Strong facilitation and communication skills to gather requirements and collaborate with stakeholders
• Proficiency in Microsoft Suite of tools, data modeling, SQL/Database querying
• Industry knowledge in sectors such as Government and Aviation preferred