Senior Business Applications Analyst, Voyager - REMOTE (US) - Yardi Voyager experience required

Welltower is a residential wellness and healthcare infrastructure company focused on senior living, housing, healthcare, and hospitality communities. The Senior Analyst, Operations – Business Applications will implement and support Yardi Senior Voyager and accounting-related modules, troubleshoot system issues, streamline accounting processes, and improve operational efficiency. The role also supports implementations, audits, training, stakeholder collaboration, and continuous improvement initiatives.

Responsibilities:

• Serve as a strategic liaison between Property Accounting and system support, managing and resolving Yardi-related issues
• Lead the administration and maintenance of the Chart of Accounts (COA), including creation of new accounts, updates to existing codes, and understanding of headers and total into accounts
• Support and troubleshoot Custom Account Tree functionality, including setup and ongoing edits
• Act as the point of contact for finance and accounting-related implementations and modules (e.g., Fixed Assets, Construction Manager, Intercompany, Procure-to-Pay, and Payment Processing)
• Validate Trial Balance and AR data during operator transitions and acquisitions
• Support corrections related to BOM and Property Accounting ledgers
• Provide backup support for Medicaid-related processes as needed
• Conduct regular audits to ensure system access and role provisioning align with internal controls and audit standards
• Collaborate with internal support teams to identify and resolve system challenges
• Assist the AVP, Operations in developing and delivering training programs that ensure operations teams are proficient in Yardi system functionality
• Develop strong relationships with internal and external stakeholders to support strategic initiatives
• Contribute to agile and project-based workflows, helping drive continuous improvement in system processes and reporting

Requirements:

• At least 5 years of accounting, financial, operations, or technology implementation
• Strong understanding of accounting best practices
• Proven experience working on Yardi implementation projects
• Project Management and Technical Support experience
• Valid passport and willingness to travel to the UK
• Preferred experience with Yardi's Senior Voyager and associated modules
• Experience planning and working on implementations of system changes in a SOX environment is preferred