Sales Development Representative (SDR) — US Market

Artiwise is an AI-powered Customer Experience Management company that helps businesses turn customer feedback into actionable insights and improve customer satisfaction. The Sales Development Representative will build Artiwise’s US outbound sales motion by prospecting enterprise accounts, booking qualified discovery meetings, qualifying inbound demand, maintaining CRM activity, and bringing market feedback to the product team.

Responsibilities:

• Own outbound prospecting into enterprise customer experience, customer care, contact center and customer insights teams at Director and VP level
• Build and run multi-channel sequences — email, LinkedIn and phone — and book qualified discovery meetings for the founding sales team
• Research and map target accounts across banking, automotive, insurance, telecommunications, retail and e-commerce; shape the ICP and messaging together with marketing
• Qualify inbound demand from the website, webinars and industry events
• Keep the CRM clean and report weekly on activity, meetings booked and pipeline created
• Bring market feedback back to product — what US buyers actually ask for, and where we lose
• Collaborate daily with our Istanbul-based team during US morning hours

Requirements:

• 2+ years of outbound SDR or BDR experience in B2B SaaS, ideally selling into enterprise accounts
• A demonstrable track record of booking qualified meetings with senior stakeholders, including through cold calls
• Based in the United States and able to work Eastern Time hours
• Excellent written and spoken English
• Hands-on with a modern outbound stack: Salesforce or HubSpot, Outreach / Salesloft / Apollo, ZoomInfo, LinkedIn Sales Navigator
• Comfortable with ambiguity and energised by building from zero
• Legally authorized to work in the United States. We are not able to sponsor work visas at this time
• Experience selling customer experience, contact center, conversational AI, speech analytics, market research or data analytics software
• Experience as an early or founding sales hire
• Experience working with a team headquartered outside the United States