Lead Business Analyst – P&C Insurance Policy Administration

Majesco provides AI-native SaaS solutions for the property and casualty insurance and pension and retirement markets. The Lead Business Analyst will lead requirements and analysis for P&C policy administration implementation workstreams, translating insurance workflows into functional solutions and actionable delivery requirements. The role partners with business, product, and technical teams to support configuration, testing, Agile delivery, and implementation quality.

Responsibilities:

• Lead requirements gathering, analysis, documentation, and validation for P&C policy administration implementations
• Translate business needs into user stories, functional requirements, workflows, and clear acceptance criteria
• Partner with business, product, and technical teams to define practical policy administration solutions
• Support Majesco Policy implementation and configuration across policy lifecycle, rating, underwriting, and policy processing workflows
• Manage and refine Agile backlogs to keep requirements clear, prioritized, and ready for development
• Conduct impact analysis and maintain traceability across requirements, testing, and implementation
• Define test scenarios and support system integration testing (SIT) and user acceptance testing (UAT)
• Facilitate working sessions that align stakeholders on requirements, priorities, dependencies, and decisions
• Identify opportunities to simplify processes, reduce rework, and improve implementation outcomes

Requirements:

• 5+ years of Business Analyst experience, including experience within Property & Casualty insurance
• Strong understanding of P&C insurance processes, including policy administration, rating, and underwriting
• Experience supporting insurance software implementations, system modernization, or transformation programs
• Ability to translate complex business processes into clear functional and system requirements
• Experience working in Agile delivery environments, including backlog refinement, sprint planning, and tools such as JIRA
• Experience supporting SIT and UAT and working closely with business and technical teams through implementation
• Strong analytical, facilitation, communication, and documentation skills
• Ability to manage competing priorities and drive requirements to resolution
• ISO and/or NCCI circulars, regulatory updates, or insurance product changes
• Translating ISO/NCCI changes into business, functional, or system requirements
• Work remotely within the United States
• Hands-on experience with policy administration platforms; Majesco experience is strongly preferred
• Majesco Policy implementations within commercial or personal lines P&C environments