Sr / Principal Product Manager - AI Agent Products

Workday is a leading AI platform for managing people, money, and agents. The company is hiring Senior and Principal Product Managers to own AI agent products from opportunity discovery through general availability and scale, partnering with engineering, design, data science, field, legal, security, and domain teams. The role focuses on customer discovery, prototyping, product evaluation, reliability, observability, and launch execution for enterprise AI products in finance and HCM.

Responsibilities:

• Own an AI agent product end-to-end, from opportunity discovery and product thesis through GA launch, adoption, and iteration
• Identify and validate high-ROI opportunities in finance and HCM by working backward from real customer pain, business value, data availability, knowledge quality, and failure tolerance
• Partner deeply with engineering to shape reliable agent architectures, evaluation harnesses, observability, human-in-the-loop controls, and production readiness
• Define product-quality evals that measure whether an agent is useful, trustworthy, and ready for customer use, not just whether a demo looks impressive
• Build conviction through working demos, measurable results, customer discovery, design partner programs, and clear decision memos, not polished roadmap theater
• Rally domain PMs, design, engineering, field, legal, security, and executives around the decisions needed to ship

Requirements:

• 8+ years of product management, founder, product lead, or equivalent product-building experience for Senior Product Manager; 11+ years for Principal Product Manager
• 5+ years building B2B or enterprise software where AI/ML, data, analytics, or decision-support products are central to the customer value proposition
• Track record of 0-to-1 product development: you have taken something from concept to first customers, revenue, or measurable business impact
• Demonstrated technical fluency with AI/ML systems, data or analytics products, enterprise platforms, or workflow automation
• Experience using customer evidence, product metrics, and structured judgment to make high-stakes product decisions with incomplete information
• High agency with modern AI tools: you use tools such as Claude, Cursor, Codex, or equivalents to prototype, analyze, write, test, research, or automate parts of your own product workflow
• Hands-on experience building, prototyping, or shipping AI agents, AI-native products, LLM features, workflow automation, decision-support systems, or data-intensive enterprise products
• Strong intuition for agent evaluation, reliability, hallucination risk, human-in-the-loop design, permissions, auditability, and production failure modes
• Experience in regulated or complex domains such as finance, HCM, healthcare, legal, planning, analytics, or enterprise operations
• Experience managing design partner, beta, Early Adopter, or lighthouse customer programs
• Strong product taste: you can simplify complex workflows into opinionated experiences that customers understand, trust, and adopt