Project Manager (IT / OT)

Starcom Consultant is seeking a Project Manager (IT / OT) to provide programmatic leadership for a mission-critical utility facility. The role oversees IT and OT program delivery from concept through implementation, transition to go-live, and ongoing support, while managing teams, budgets, schedules, customer relationships, and the implementation of more than 60 systems.

Responsibilities:

• Strategically guide the program, tracking schedules to ensure timely delivery within budget and meeting customer standards and contractual obligations
• Lead, mentor, and manage diverse managed team of IT and OT professionals, fostering an environment of professionalism, innovation, and excellence
• Partner with customer Program Management, finance, and Customer’s contract and procurement management to ensure effective program support, with a focus on customer satisfaction and service integrity
• Direct the technical strategy and establish best IT/OT Service practices
• Encourage a culture of continuous learning and improvement, keeping ahead of industry trends and integrating new technologies and methodologies as appropriate
• Maintain clear communication across all teams and departments, ensuring strategic alignment with broader company goals and priorities
• Display adaptability by taking on additional responsibilities as needed, proactively responding to changing business and management demands
• Respond to customer inquiries and related correspondence. Provide input to schedulers, procurement and contracts for look-ahead coordination, and manage staffing to ensure customer satisfaction and schedule compliance
• The managed program will involve the implementation of 60+ systems so multi-tasking will be required
• The customer requires weekly reports and in-depth knowledge on any of the multitude of systems being implemented
• Will travel within Client’s territory and must have reliable transportation
• Must have a valid driver’s license and a clean driving record
• Responsible for maintenance and fees of the transportation vehicle

Requirements:

• Will travel within Client's territory and must have reliable transportation
• Must have extensive experience in IT and OT on-premises systems and services, and a solid track record in financial management including budgeting and forecasting
• Must have professional certifications in project management
• Must have a valid driver's license and a clean driving record
• •Bachelor's degree in computer science, engineering, or related field •
• • Minimum of 10 years in IT or OT Services Support, with extensive experience in developing custom solutions and providing high level customer satisfaction
• • At least 5 years in a leadership role managing diverse, multidisciplinary teams
• • Experienced in creating and managing team budgets and financial forecasting
• • Preferred certifications include Project Management Professional (PMP)
• • Experience in working with OT and IT based technologies for a large electric utility
• • Knowledge of programmatic processes such as ITIL, SPI, and EVM
• • Experience in support of the Utility Industry
• • Working knowledge of how schedules work with ability to interpret and use Gantt chart-based data from such tools as P6 and MS Project
• • Ability to track multiple tasks over long periods of time ensuring customer change management and business rhythms are not disrupted
• • Demonstrated success in delivering complex managed services on time and within budget
• • Excellent written and verbal communication skills with the ability to working alongside other program management to transform business requirements into high-quality service solutions
• • Outstanding leadership and team-building capabilities, skilled at motivating and guiding teams through complex customer environments and business cycles
• • High degree of adaptability, capable of shifting focus to meet evolving business and management needs
• • Strategic and analytical thinker with the capacity to make data-driven decisions and address challenges efficiently
• • Capable of maintaining a high energy level to handle a dynamic, fast-paced workload
• • Excellent organizational skills
• Master's degree preferred