Senior Site Reliability Engineer - FedRAMP

Bitwarden is an open-source security company focused on password management, secrets management, and passwordless and passkey innovations. The Senior Site Reliability Engineer will operate and build Bitwarden Gov, owning infrastructure and operations across cloud providers while ensuring availability, performance, scalability, security, compliance, and governance.

Responsibilities:

• Take ownership of the Bitwarden Gov cloud infrastructure, with emphasis on security, reliability and quality
• Evaluate current infrastructure and, on a regular basis, make recommendations for reliability, security, availability, scalability and cost management
• Implement site reliability tools, monitoring, early warning and alert systems, and observability across Bitwarden Gov cloud environments
• Respond to infrastructure based outages; participate and contribute to ongoing strategy for 24x7 support (This role has an on-call rotation with weekend shifts)
• Architectural designs and engineering operations at scale
• Active participation in code reviews, learning and spreading technical knowledge
• Contribute and mature incident management/escalation processes
• Collaborate with cross functional teams to refine priorities and deliverables
• Evaluate and identify opportunities for new initiatives to support organizational needs
• Create/maintain standard operational procedures
• Ongoing vulnerability management and security remediations

Requirements:

• In this role, you will be managing services in a FedRAMP compliant environment, which requires you to be a U.S. citizen. Additionally, this position may include work specified by the U.S. government that is restricted to U.S. citizens and must be conducted on U.S. territory
• Minimum 5 years of experience with FedRAMP (Moderate/High levels) - continuous monitoring, vulnerability management
• Sense of curiosity, resourcefulness, pragmatism
• Production experience with incident response, on-call rotations
• Strong working knowledge and understanding of cloud networking, traffic management (CNI, Istio)
• Expertise with multi-region deployments in public cloud environments (AWS/Azure/GCP)
• Demonstrable production Kubernetes experience (Managed Kubernetes, Helm, kubectl, kOps, etc.)
• AI fluency with AI assisted workstreams and AI tooling
• Competency with least one programming language, such as C#, Python, Go, etc
• Experience with cloud deployment and automation tools/methodologies (i.e. GitOps, Terraform, Pulumi)
• Ability to maintain discretion, handle sensitive information, and improve security best-practices
• Technocrat at heart, staying current with trends and new technologies
• Collaborative and adaptable mindset
• Openness and authenticity combined with excellent communication skills
• Excitement and enthusiasm for open source and for better internet security
• Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the possible solutions
• Experience with distributed monitoring
• Experience with data engineering
• Startup experience
• Open source experience
• User of Bitwarden
• Prior SaaS experience