Business Systems Analyst - Harvard Integrated Life Sciences

Harvard University is a higher education institution dedicated to advancing education, research, and innovation. Harvard Medical School seeks a Business Systems Analyst to support Harvard Integrated Life Sciences by eliciting requirements, redesigning business processes, and implementing technology solutions. The role participates across the software development lifecycle, including data analysis, testing, training, stakeholder collaboration, and production support.

Responsibilities:

• Research, design, documentation, implementation, configuration, and validation of solutions to business needs
• Collaborate with stakeholders to translate business needs into technology strategies, systems requirements and scoping of IT projects
• Lead definition of system requirements, gap analysis, user journey mapping and identification of feasible alternative solutions that meet defined business objectives
• Document and refine current state and future state system processes, design and review prototypes to meet key gaps and processes and build support from technology stakeholders in solutions
• Define Agile user stories that meet business requirements and application features, data conversion, systems integration, security, or customizations
• Identify user story prioritization and sprint content collaboratively with the stakeholders and IT team to ensure effective delivery of IT projects
• Assess business implications of technology applications and the impact on current and future business environment. Identify process, practice, or policy change recommendations based on input from stakeholders, comprehension of the subject area, and awareness of current or new system’s potential capabilities
• Assist with change management to ensure that systems are understood and adopted by users. Develop training materials and work with change agents and trainers on training approach and delivery
• Partners with HUIT, School officials, and internal IT to assess system integration opportunities

Requirements:

• Minimum of two years' post-secondary education or relevant work experience
• Familiarity with desktop, mobile, or web-based software applications and relational databases with a service delivery approach. Familiarity with Peoplesoft Campus Solutions and/or Oracle Business Intelligence Enterprise Suite and/or Oracle Analytics will be a plus
• Demonstrated team performance delivering technology solutions with a service mindset approach
• Familiarity with the agile methodology and experienced working with agile frameworks and tools
• Strong analytical and critical thinking skills to solve complex issues
• Strong ability to communicate both verbally and in writing with internal and external teams
• Ability to prioritize and multitask, deadline and detail oriented
• Troubleshooting skills, problem resolution, project management and technology evaluation to meet business requirements
• Bachelor's degree preferred
• 5+ years' experience in defining requirements for desktop, mobile, or web-based software applications and relational databases preferred
• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred