Tech Infra Program Manager I, Network Design and Deployment Team (NIDD)

Amazon Web Services (AWS) provides cloud infrastructure and operates the global data centers, networking, and supporting systems that keep its cloud platform running. The Technical Infrastructure Program Manager will manage network capacity delivery programs in North America, coordinating stakeholders, resolving issues, reporting progress, and driving scalable improvements to infrastructure utilization and availability.

Responsibilities:

• Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate
• Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes
• Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed
• Provide program progress reporting on a regular basis
• End to end responsibility for the program’s execution and success
• Manage multiple competing projects/programs simultaneously
• Develop and implement scalable, data-driven process improvement/automated solutions
• Keep the customer experience as the primary focus
• Meets/exceeds Amazon’s leadership principles requirements for this role

Requirements:

• This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance with polygraph
• • Knowledge of project management tools and software
• • Knowledge of collecting data from log files, data stores, SQL, and APIs
• • Experience in managing and troublshooting network, or experience managing full application stacks from the OS up through custom applications and experience in Linux and Networking protocols
• • Experience previously in program or project management
• • Bachelor's degree