Staff Product Manager, Technical

Robots & Pencils is an applied AI engineering firm that builds AI co-workers and integrates them into enterprise operations. The Staff Product Manager will define product strategy, lead end-to-end delivery across major client engagements, manage senior stakeholder relationships, mentor other product managers, and drive outcomes from discovery through delivery.

Responsibilities:

• Define product strategy and vision for major client engagements, setting direction in alignment with client goals and business outcomes
• Own the product roadmap end-to-end, driving prioritization across business value, technical constraints, and delivery timelines
• Lead complex discovery and problem framing with senior client stakeholders, ensuring the right problems are defined before solutions are built
• Define product success metrics and use data to evaluate outcomes, inform priorities, and drive continuous improvement
• Drive cross-functional alignment across engineering, design, delivery, and strategy to keep complex engagements moving
• Bring an AI-forward mindset to your daily work, using tools like Claude to drive product discovery, research synthesis, and documentation at speed
• Build and maintain trusted advisor relationships with client leadership, serving as a reliable strategic partner on product direction
• Communicate strategy, tradeoffs, and recommendations clearly and confidently at the executive level
• Lead complex stakeholder working sessions, workshops, and decision-making forums across large, multi-stakeholder organizations
• Establish product delivery standards and practices on the engagements you support
• Mentor senior and mid-level PMs, helping them grow their product thinking, client skills, and delivery impact
• Act as a technical escalation point on complex product, scope, and prioritization challenges

Requirements:

• 7+ years of experience in product management, with a strong consultative background
• Demonstrated ability to define product strategy and vision for complex digital engagements
• Deep experience leading discovery, roadmapping, and delivery across multi-stakeholder environments
• Strong executive communication and client advisory skills
• Track record of driving cross-functional alignment and influencing without authority
• Experience defining and tracking product success metrics
• High accountability, ownership, and follow-through
• Proficiency with product tools across discovery, roadmapping, and delivery (e.g., Jira, Productboard, Amplitude, Miro)
• Deep applied experience with AI tools to drive product discovery, research synthesis, and documentation at speed (e.g., Claude)
• Experience in a consulting or professional services environment, or exposure to AI/ML product development or data platforms, is a plus