Project Manager (Remote)

RedHelm is a technology partner delivering offensive and defensive cybersecurity and full-stack IT services. The Project Manager will oversee technology projects from planning through completion, coordinating teams and vendors while managing scope, budgets, risks, timelines, and client relationships.

Responsibilities:

• Develop comprehensive project plans, including timelines, milestones, and resource allocation
• Coordinate with internal teams and external vendors to ensure smooth project execution
• Monitor project progress, identify potential risks, and implement effective mitigation strategies
• Ensure adherence to project scope, budget, and quality standards
• Serve as the primary point of contact for clients throughout the project lifecycle
• Conduct regular meetings with clients to provide updates, gather feedback, and address concerns
• Proactively identify opportunities to upsell additional services or solutions based on client needs
• Lead project teams, providing direction, guidance, and support as needed
• Foster a collaborative work environment, encouraging teamwork and knowledge sharing
• Effectively delegate tasks and responsibilities to team members, ensuring accountability and productivity
• Anticipate potential project risks and develop contingency plans to mitigate them
• Quickly address issues or roadblocks that arise during project implementation
• Escalate unresolved issues to senior management as necessary, providing recommended solutions

Requirements:

• Bachelor's degree in computer science, Information Technology, Business Administration, or related field
• Proven experience (4+ years) in IT project management, preferably within the Managed IT Services industry
• Experience leading cross-functional project teams, including internal staff and external vendors, across the full project lifecycle
• Previous experience working on small, medium, and large-scale projects for customers having up to 3,000 users across multiple locations
• Proficiency in project management software such as Microsoft Project, Asana, or Jira
• Detail-oriented with strong problem-solving skills
• Working knowledge managing projects consisting of technology solutions used in the IT industry, including:
  • Office relocations
  • Email migrations
  • MS Windows and Server
  • Cyber Security
  • Networking
  • Hardware and storage
  • Backup and disaster recovery
  • Virtualization
  • Public cloud (Azure/AWS) implementations
• Strong leadership skills with the ability to motivate and inspire team members
• Exceptional communication skills, both verbal and written, with the ability to effectively interact with clients, team members, and stakeholders
• Detail-Oriented with strong problem-solving skills
• Candidates should be comfortable working within a security-conscious culture where following documented processes and protecting client data are core expectations of the job
• Please Note: RedHelm is currently unable to support visa sponsorship for those living in the United States and working under an H1B visa
• PMP, CAPM, or other relevant project management certifications are a plus