Sales Solutions Consultant – Account Management

Perseus Group, Constellation Software is the employer offering this full-time Sales Solutions Consultant role. The position supports the Account Management team by understanding client requirements, identifying product functionality gaps, and developing tailored solutions, particularly for mortgage-industry clients. The role also involves solution assurance, proposal development, product presentations, business requirements reviews, and client advocacy.

Responsibilities:

• Plays an integral role in the account management and retention process by utilizing knowledge of products and their capabilities to assist account managers in addressing client requirements
• Develops appropriate product solutions to meet client business requirements
• Drives solution assurance process on behalf of account managers to obtain client requirements, identify and prioritize functionality gaps with the account manager and the client, initiate request-source process to obtain estimates to address functionality gaps or define appropriate workarounds, and gather all necessary information for internal suppliers to commit to performing the conversion
• Drives commitment process on behalf of account managers to obtain internal commitment to perform work defined in solution assurance documents
• Provides direction to account management team for creation and packaging of proposals
• Provides input to appropriate sections of Requests for Proposal and Requests for Information
• Sets up and delivers product presentations/demonstrations to clients either in person or via web-based tools
• Creates and maintains product presentations
• Participates in business requirements review with client
• Participates in product release process
• Provides feedback on client requirements to Dark Matter product managers on regularly scheduled basis
• Interacts with vendors and other organizations where appropriate to evaluate third-party vendor opportunities and solutions
• Develops and presents proposals to Business Review for approval
• Performs other related duties as assigned

Requirements:

• The ideal candidate will have industry experience in the mortgage space
• This journey-level position typically requires 8+ years of business experience in the marketplace
• Possesses knowledge of industries our applications are typically used in (e.g., banking, mortgage, utilities, etc.)
• Possesses a good understanding of technologies required to support Dark Matter products
• Applies understanding of business unit processes to support client needs
• Functions as a client advocate and supports enhancement estimation activities
• Requires excellent presentation, writing, organizational, and project management skills
• Works well independently as well as collaboratively in a team environment
• Familiar with competitors and their products
• Demonstrated ability to interact with and communicate effectively with senior management
• Bachelor's degree or the equivalent combination of education, training, or work experience