EJM has been a pioneer in aircraft management and worldwide jet charter services since 1977. As a subsidiary of NetJets, we are part of the world's largest private aviation infrastructure, with unrivaled resources and operational stability. Our business is rooted in the core principles of safety, service, and integrity—principles that we deliver on daily for our customers and employees.
The Key Account Manager is responsible for building strong relationships, meeting the unique demands of the Owner, adding value to the relationship with the key Owners and encouraging customer loyalty. The Key Account Manager is responsible for partnering with internal departments to ensure seamless communication to the key Owners. The Key Account Manager is responsible for ongoing Owner care with the goal of developing and nurturing exceptional Owner relationships for key accounts. The Key Account Manager uses acquired knowledge of each Owner to personalize the service and to anticipate, meet, and exceed their needs. The Key Account Manager is proactive in recognizing and resolving Owner issues and problems and provides Owners with timely, accurate, and appropriate communication. The Key Account Manager is the single point of contact for the key Owners throughout the Company to offer appropriate solutions to travel (fractional, Charter, ownership, card) . The Key Account Manager is available 24/7 as dictated by the key Owner's schedules.
It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
At EJM, we believe that how you do something is as important as what you do. That's why we foster a collaborative company culture, where leadership is accessible, employee opinions are valued, and relationships matter. We encourage employee growth, recognize the importance of work-life balance, and take pride in being a career destination.
To ensure our employees are taken care of at work and at home, we offer a comprehensive package of premium benefits, including:
Executive Jet Management is an equal opportunity employer.
To ensure a safe environment, we conduct pre-employment drug screening and background checks.
