Sales Account Manager

Liquidity Services operates a B2B e-commerce marketplace for surplus assets and supports government and corporate sellers in extending asset life and reducing waste. The Sales Account Manager will manage and grow a portfolio of government accounts, provide training and support for the GovDeals auction platform, strengthen client relationships, and identify opportunities for increased utilization and re-engagement.

Responsibilities:

• Serve as the primary point of contact for an assigned portfolio of government and public‑sector clients, delivering exceptional service, strategic guidance, and ongoing support to ensure long-term success and retention
• Provide comprehensive training and onboarding—onsite and remotely—via phone, email, and virtual platforms to ensure clients are confident and effective in using the GovDeals auction marketplace
• Drive increased client utilization and performance through regular follow-ups, proactive outreach, and consultative recommendations that help clients maximize auction outcomes and revenue
• Collaborate closely with Territory Business Development Manager to support new client acquisition, strengthen existing relationships, and proactively defend accounts against competitive threats
• Represent GovDeals at conferences, trade shows, and industry events, engaging with current and prospective clients and reinforcing GovDeals’ position as a trusted leader in government asset disposition
• Deliver hands-on, in-field client support, including asset cataloging, gathering detailed descriptions, and photographing items across a variety of indoor and outdoor environments and weather conditions
• Monitor and review client auction listings to ensure high-quality asset presentation, compliance with best practices, and adherence to sound auction standards that protect both client interests and the GovDeals brand
• Identify inactive or underutilized accounts and partner with leadership to develop and execute targeted re-engagement strategies that renew client participation and drive incremental growth
• Present to prospective clients as needed, clearly articulating the value of the GovDeals platform and demonstrating how it supports transparency, efficiency, and revenue generation for public agencies
• Act as a professional ambassador for GovDeals, consistently demonstrating integrity, responsiveness, and expertise when interacting with government entities and the public sector

Requirements:

• Prior coursework or experience related to business, public administration, sales, or customer service is a plus
• Minimum of 1+ years of hands-on experience in account management, customer success, client services, or a related client-facing role, preferably within a technology-enabled or service-based environment
• Experience working with government agencies, municipalities, school districts, or other public-sector organizations is strongly preferred, with an understanding of their processes, compliance considerations, and stakeholder dynamics
• Prior experience in a role requiring frequent travel, onsite client engagement, or field-based support is highly desirable
• Strong ability to build, maintain, and grow long-term relationships with government and public-sector clients through trust, responsiveness, and consultative engagement
• Excellent written and verbal communication skills, with the ability to deliver effective training, conduct professional presentations, and clearly articulate platform value to diverse audiences
• Experience managing an assigned book of business, identifying growth opportunities, increasing utilization, and re-engaging inactive or underperforming accounts
• Ability to work collaboratively with sales and internal partners to support new client acquisition, protect existing accounts, and deliver a seamless client experience
• Comfortable using web-based platforms, online marketplaces, CRM systems, and standard business software including email, word processing, spreadsheets, and internet tools
• Strong eye for detail when reviewing auction listings, asset descriptions, and images to ensure accuracy, quality standards, and best practices are met
• Highly self-motivated with the ability to manage a remote workload, prioritize competing demands, and maintain productivity with minimal supervision
• Capable of providing hands-on assistance including asset cataloging, gathering descriptions, and photographing items in indoor and outdoor environments and varying weather conditions
• Willing and able to travel approximately 60% of the time within the assigned territory to support client needs and attend industry events
• Comfortable navigating changing client needs, environments, and priorities while maintaining a solution-oriented, service-focused approach
• Demonstrates professionalism, credibility, and sound judgment when interacting with government entities, public-sector stakeholders, and the general public
• Must have a valid driver's license, a clean driving record, and reliable access to high-speed internet and cellular service for remote and field work
• This is a remote position that requires you to have a quiet, distraction-free workspace or home office. You will also need to travel to client sites and provide onsite services both indoors and outdoors, sometimes in various weather conditions
• Atlanta, GA
• Extensive travel is required and may include frequent overnight stays and extended periods away from the primary work location (50% or more)
• Associate's degree preferred