Account Manager - Media Platforms, Client Sales & Insights

Circana provides technology, AI, and data solutions that help consumer packaged goods companies, manufacturers, and retailers understand market performance and consumer behavior. The Account Manager will manage Media Platform client relationships, translate business objectives into actionable media and measurement solutions, coordinate cross-functional delivery, and support client adoption, retention, and growth.

Responsibilities:

• Serve as a primary day-to-day contact for Media Platform partner stakeholders, building strong working relationships and supporting overall client success
• Translate analyses into actionable insights and recommendations that help clients optimize media strategies and achieve business objectives
• Lead client discussions with junior and mid-level stakeholders regarding targeting, optimization, measurement strategies, and performance outcomes, escalating and partnering with senior team members as needed
• Manage and coordinate execution across targeting, optimization, measurement, and clean room workflows while ensuring quality, accuracy, and timely delivery
• Monitor solution adoption and usage, identify client challenges and emerging needs, and proactively recommend actions that maximize client value and satisfaction
• Support account planning activities by providing client feedback, business context, and insights that contribute to retention, renewals, and future growth opportunities
• Coordinate effectively across analytics, product, operations, sales, and client-facing teams to align resources, resolve issues, and deliver seamless client experiences
• Act as the voice of the client internally, helping influence product enhancements, process improvements, and service innovation based on client needs and market trends
• Support client needs in a timely and efficient manner, demonstrating critical thinking, problem solving, operational excellence, and a commitment to exceptional client service

Requirements:

• Required Bachelor's degree in Business, Marketing, Economics, Statistics or a related quantitative or marketing field
• Detail-oriented, organized, and proactive in task-management skills
• Excellent written and verbal communications skills, with ability to tailor messages to a variety of internal and external stakeholders
• Ability to thrive in a constantly evolving, agile environment
• Intermediate proficiency in Microsoft Excel and/or Google Sheets and Microsoft PowerPoint and/or Google Slides
• Experience in executing multiple work streams across various stakeholders at once with the ability to prioritize assignments and deliver complex, high-quality projects on time
• This position can be located in the following area(s): Remote - New York City Metro Area
• occasional requested in city office time
• Preferred 1-2 years' experience in an insights and analytics or account management role
• Preferred 1-2 years' experience in the media advertising ecosystem
• Chicago preferred but not limited to