Project Manager

Nava is hiring a Project Manager to manage support for a mid-to-large-scale government product. The role coordinates sprint planning, incident triage, stakeholder communication, contractor teams, risk reporting, and continuous improvement of delivery processes.

Responsibilities:

• Work directly at the intersection of government and the Nava team to manage our sprint process, estimate our efforts, triage incidents, manage expectations, and track and communicate progress as well as remove blockers when needed
• Proactively build relationships with stakeholders and other contractors
• Understand the team’s objectives, systems, and capabilities in order to make decisions about project priorities and to help resolve issues
• Coordinate multiple contractor teams to bring alignment to large ecosystems and create holistic success for everyone
• Accurately report risks, successes, progress, and failures
• Manage the team’s velocity and continually improve our processes for organizing ourselves and our work
• Demonstrate a passion for learning, embrace change, and ask insightful questions particularly about business needs and IT capabilities

Requirements:

• 5 years of experience as a Project Manager, Delivery Manager, Scrum Master, or Product Manager in a complex software development environment with multiple stakeholders
• Experience with both the use and management of ticketing systems
• Ability to demonstrate experience leading projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale
• Experience working with product, design, and engineering teams as a cohesive unit and maintaining open lines of communication in a multi-disciplinary environment
• Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery
• Ability to grow and nurture existing and new client relationships to help drive prioritization across multiple projects and create ecosystems of success
• Strong organizational skills and attention to detail
• Ability to communicate clearly and increase transparency, with a strong competency in situational awareness and conflict resolution
• An adaptive, proactive, empathetic, tenacious, and positive mind
• Legal authorization to work in the United States
• Work authorization that doesn't require visa sponsorship, now or in the future
• Jira and Confluence are used on this project so experience with them specifically is ideal
• Project management in a government context (state or federal)
• Experience working on iterative projects using prototypes, product pilots, and user research
• Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders
• Experience launching new production systems with high public visibility in a fast-changing regulatory environment
• Experience working with development teams building APIs