Senior Product Manager, Billing Engine & Platforms Monetization

GitLab is hiring a Senior Product Manager to own product direction for its usage billing pipeline and support the modernization of its monetization platform. The role focuses on making credit-based and consumption-based capabilities billable across GitLab products, while improving billing accuracy, reliability, and scalability.

Responsibilities:

• Own the product direction for metering, aggregation, and rating in GitLab's usage billing pipeline, including the Zuora and CustomersDot integrations that turn usage into invoiced revenue
• Make onboarding a new credit-consuming capability a repeatable process rather than a bespoke project each time
• Partner with product teams on what to instrument, how to meter and price usage across GitLab.com, self-managed, and GitLab Dedicated, and what it takes to be billable on launch day. Stay ahead of their roadmaps so billing doesn't delay launches
• Prioritize pipeline scalability, performance, and reliability as consumption grows, balancing those investments against new capability enablement
• Own billing defect detection and remediation so errors surface before they reach a customer's invoice and billing outcomes remain auditable
• Support the Monetization Platform and Infrastructure team by framing problems, explaining the value of platform investments, and prioritizing them against operational risk
• Define and track measures of billing accuracy, pipeline reliability, cost to serve per capability, and time to monetize so teams can make informed pricing decisions

Requirements:

• Experience owning the product direction of consumption- or usage-based billing systems
• Experience with Zuora or a comparable billing and revenue platform, and an understanding of how product and finance systems interact
• Experience with prepaid, commitment, or credit-drawdown pricing models (balances, reservations, overage, expiration) and the edge cases they create in billing and revenue
• Experience launching new products or pricing models while coordinating across engineering, Finance, Legal, Compliance and go-to-market teams
• Ability to bring together teams you don't manage around work their launches depend on
• Experience defining problems for platform or backend teams whose users are often other teams
• Clear written communication in an all-remote, asynchronous environment; you'll use issues, epics, and direction pages to lead
• You use AI tools as part of how you work: prototyping, analysis, spec writing, and investigation
• Familiarity with developer tooling, financial audit or revenue recognition, or an engineering background can help