Business Req. Analyst III

Deluxe is a provider of financial technology and business solutions. The Business Requirements Analyst III collects, analyzes, and documents customer requirements for complex solution implementations, creates requirements and supporting documents, facilitates discovery and transition meetings, and supports testing and project delivery.

Responsibilities:

• Collect and assess customer requirements pertaining to network, software application, environment information and custom requirements
• Facilitate discovery meeting(s) with customer and internal Deluxe resources develop and review the RD
• Lead and/or support SOW creation to ensure that client requirements are properly captured so that accurate estimates can be created; estimates should be within 10% of the actual costs, not including changes in scope
• Create RD for the complete defined solution as proposed to define configuration, modification and deployment of Deluxe -proposed solutions and modify document throughout the discovery process
• Understand the documentation requirements for each engagement and satisfactorily defines those requirements for the project team and the client. Includes the necessary custom documentation effort in the estimate of work to be done. Acquire client signoff as appropriate
• Organize and facilitate transition meeting with implementation team to review product set-up requirements and ensure understanding of the solution. Can continue to serve in a QA role to ensure that solution is delivered in accordance with the RD

Requirements:

• Education and Experience: Bachelors in Computer Science, Business Analytics or Technical writing and 3 years experience or HS/GED and 7 years experience working in multiple financial and/or remittance check processing systems
• Two or more years leading discovery for financial technology projects
• Proficiency in MS Office (MS Word, Excel, PowerPoint)
• Must be 18 years of age or older
• This role is not permitted to be filled in the following locations Alaska, California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Idaho, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Montana, New Jersey, New Mexico, New York, North Dakota, Puerto Rico, Rhode Island, South Dakota, Utah, Vermont, Washington, West Virginia, and Wyoming
• Education: Bachelors degree in Computer Science
• Experience: 5 years leading discovery including gathering, analyzing and Documenting client for complex multi solution financial services / product solutions
• Experience handling multiple projects in a fast-paced environment
• Experience facilitating client meetings to gather business and technical requirements
• Experience in technical writing, able to create client facing business documentation
• Experience providing status reports to senior management
• Experience acting as a liaison between business and IT groups
• Effective communication and leadership skills
• Excellent problem-solving and analytical skills
• CBAP certification