Sales Development Representative

Carnegie Learning develops education solutions informed by cognitive science and real-world insights to help students, teachers, and educators succeed. The Sales Development Representative researches, prospects, and qualifies leads, executes outbound campaigns, schedules qualified meetings, manages prospect engagement in Salesforce, and collaborates with sales teams to build the pipeline and generate new opportunities.

Responsibilities:

• Work closely with Sales Teams (SDRs/Account Executives/Account Managers) in all facets of the sales process
• Proactively use research, lead databases, and prospecting tools to find potential customers who fit the target profile based on territory focus
• Execute on various outbound lead generation campaigns via email & cold calling
• Engage and qualify responses
• Schedule qualified meetings for Account Executives
• Utilize Salesforce to establish active communication and engagement with prospects and to generate new opportunities
• Maintain accurate records, logging interactions, and activities as you engage with prospects and customers
• Report results to the Manager of Sales Development on a weekly, monthly, and quarterly basis
• Attend product training and develop an understanding of our product offerings
• Collaborate with sales teams, bringing innovative lead generation ideas to weekly meetings
• Handle inbound leads, when directed by Manager and Account Executives
• Assist with sales projects and campaign activities, as needed
• Be a team player and willing to wear multiple hats to support the needs of a dynamic, rapidly growing company
• Perform other duties as assigned or apparent

Requirements:

• Strong interpersonal skills, ability to communicate professionally, persuasively, and confidently over phone and email
• Ability to work collaboratively and effectively across departments, functions, cultures and time zones
• Demonstrated problem-solving and decision-making skills
• Highly organized with strong planning and time management skills
• Creative mindset that can identify solutions and adapt quickly to change
• Proficiency with computers and programs, including, Salesforce, Zoom, Excel and Google Drive
• Bachelor's degree in Business or Education, preferred
• 1-2 years of sales and/or classroom experience preferred
• Experience with leveraging a CRM tool to guide day-to-day activities preferred