Marketing Operations Manager

Glitch Productions is an independent animation studio based in Australia that creates original, long-form animated shows distributed on YouTube. The Marketing Operations Manager will oversee the day-to-day production of the marketing team, manage schedules and marketing asset production, plan campaigns, and improve scalable systems and workflows.

Responsibilities:

• Managing the day to day schedules of a marketing production team of 6+ artists, balancing workload and availability across concurrent projects
• Project managing marketing production tasks end to end, including videos, photos, graphics, and admats, from brief through to delivery
• Managing, tracking and supervising the production of 3D renders, 3D/2D animated short clips and 2D illustrations
• Managing and scheduling time across the artists and specialists involved (designers, photographers, videographers, editors, etc.) to hit campaign deadlines
• Communication with other managers from external departments such as licensing, brand and merchandise to discuss & manage resource allocation and incoming asset requests
• Clearly communicating goals, milestones, and benchmarks so the team stays aligned on shared objectives
• Identifying blockers and potential delays ahead of time and working with leadership to circumvent them
• Planning, building, and continuously improving marketing systems and workflows to support the evolving needs of Glitch
• Automating and optimising various parts of the marketing operation process
• Identifying gaps or inefficiencies in current marketing operations and implementing scalable solutions
• Organising completed assets and production records for easy retrieval and reporting
• Planning marketing campaigns ahead of time, including photoshoots, creative ideation, and banner/asset requirements
• Breaking down upcoming campaigns and content initiatives into the core assets needed, and scheduling the work required to deliver them on time
• Organising, facilitating, and taking notes in planning meetings with artists and other stakeholders, and following up on action items

Requirements:

• Experience managing production schedules within a structured pipeline, such as 3D, 2D, or marketing production
• Strong experience planning and running marketing campaigns (photoshoots, creative ideation, asset planning)
• Experience building or managing operational systems
• A keen, strategic, and analytical mind able to break down problems and solve them efficiently
• Excellent written, verbal, and interpersonal communication skills
• An understanding or experience with the arts, animation, gaming, and/or 'internet nerd' culture
• Be extremely organised with a strong work ethic
• Engaging personality and willingness to learn
• Positive, go-getter attitude with a passion for making things
• Conflict management skills and knowledge of mediation techniques
• Experience with Airtable and Adobe suite