Sales Engineer, DevOps

Keeper Security is a fast-growing cybersecurity software company that provides zero-knowledge and zero-trust security solutions for organizations and individuals worldwide. The Sales Engineer, DevOps supports pre-sales and post-sales activities, serves as a DevOps subject matter expert, demonstrates Keeper solutions, and helps customers secure development environments, CI/CD pipelines, cloud-native infrastructure, and automated workflows.

Responsibilities:

• Provide and manage pre-sales technical support for the technical sales process of Keeper products
• Work closely with the sales team to identify customer opportunities and understand their business needs
• Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
• Serve as a DevOps subject matter expert for customers, prospects and internal sales teams
• Conduct technical discovery related to software development, CI/CD pipelines, DevSecOps workflows and cloud-native environments
• Demonstrate Keeper integrations and use cases involving Jenkins, Kubernetes, Ansible, Red Hat OpenShift, GitLab and related DevOps technologies
• Collaborate with product development and engineering teams to stay updated on product features, enhancements and updates
• Address technical questions, concerns and objections during the sales process to ensure customer confidence and satisfaction
• Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals
• Stay informed about industry trends, the competitive landscape and emerging technologies relevant to the business
• Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure
• Work on issues that affect design and selling success or address future concepts, products or technologies
• Establish relationships and engage with technical personnel to identify opportunities and sell Keeper Security products and services
• Ensure accurate and timely activity and issue updates in Salesforce and report to management
• Create and deliver technical product presentations and/or training sessions to channel partners and customers
• Participate as part of a sales team to achieve or exceed revenue targets
• Contribute to the execution of company objectives to achieve goals in creative and effective ways
• Ability to travel to and from customer meetings locally and nationally and rent and/or operate a vehicle on behalf of the company

Requirements:

• • 5+ years of experience in a pre-sales technical role such as Sales Engineer, Systems Engineer, Solutions Engineer or a similar position with a focus on Machine Identity Security and/or DevOps
• • Hands-on experience with Jenkins, Kubernetes, Ansible, Red Hat OpenShift, GitLab and other DevOps or CI/CD technologies
• • Professional background in software development, DevOps, DevSecOps, platform engineering or a related technical field
• • Strong understanding of software development lifecycles, CI/CD pipelines, containerized environments and DevOps best practices
• • Experience with scripting, APIs and automation using languages or tools such as Python, Bash or PowerShell
• • Excellent communication and interpersonal skills and a strong entrepreneurial drive
• • Strong experience with Windows and Active Directory administration and knowledge of UNIX/Linux
• • Outstanding presentation skills and the ability to build and demonstrate a high-quality product overview to both technical and executive-level audiences
• • Technical background in networking and security applications as well as cloud technologies such as AWS and Azure
• • Bachelor's degree in Computer Science, Engineering or a related field, or equivalent work experience
• • Willingness to travel up to 10%
• • Industry-recognized certifications
• • Experience with additional technologies such as Docker, Terraform, Helm, GitHub Actions or Azure DevOps
• • Exposure to identity providers such as Microsoft Entra ID and Okta
• • Experience providing solutions to and understanding the requirements of enterprise customers
• • Prior experience with cybersecurity solutions or relevant experience with PAM, IAM, secrets management or other security SaaS solutions