Senior Product Manager

Candid is a nonprofit that provides comprehensive data and insights about the social sector, helping nonprofits and funders connect and make informed decisions. The Senior Product Manager will own the organization profile experience and contributed-data initiatives, developing product strategy, conducting user discovery, prioritizing roadmaps, and guiding the full product lifecycle. The role also involves partnering across teams and with sector organizations to increase data contributions, product adoption, and impact.

Responsibilities:

• Own the end-to-end product experience and program initiatives for organization profiles and organization- and partner-contributed data, including: the Candid organization profile, profile editor, the Candid Seal of Transparency program, funder-contributed grants data, profile-driven integrations and workflows, and other related initiatives
• Develop and execute on a product-led strategy to incentivize data contributions as a continuous, virtuous cycle that strengthens Candid’s position in the sector
• Coordinate organization-wide efforts to increase uptake of Candid profile claims, Seals, and other contributed data initiatives, including collaboration with Brand & Marketing, Sector Experience, and Partnerships
• Build trusted relationships with sector partners and create product solutions that support Candid’s efforts to increase representation and visibility of key market segments, like small nonprofits or fiscally sponsored projects
• Run discovery with organizations and other contributors to understand what motivates them to share data and where the friction is, and feed those findings into a prioritized roadmap
• Translate sector insights and customer needs into prioritized requirements, user stories, and technical specifications
• Define, track, and orient decisions around key metrics including user acquisition, adoption, usage, satisfaction, impact, and attributable revenue
• Collaborate with Design, Engineering and Data team leads as equal partners in owning the full product lifecycle, from product discovery, solution ideation, to delivery and continuous optimization
• Work with other product managers to identify high-value ways to increase the utility and ubiquity of Candid profiles and contributed data in Candid search, Candid AI tools, APIs and data, and other partner integration channels
• Evangelize contributed data products and programs through demos, documentation, external and internal presentations, and cross-functional alignment
• Willingness to perform other duties and special projects as needed/requested

Requirements:

• 5-7 years in product management, ideally with profile, community, marketplace, or other contributor-driven products
• Track record of 0-to-1 launches and of growing and reinventing existing products
• Pragmatic, action-oriented, product-builder mindset, with experience in rapid experimentation and AI-assisted prototyping and an ability to partner with engineering on implementing AI-powered features
• Excellent communication and interpersonal skills, including in building external relationships, representing the organization publicly, and speaking with clarity across technical, business, and sector audiences
• Strong customer empathy and curiosity to drive a deep understanding of user needs
• Data- and outcome-driven approach to feature prioritization and product decisions
• Willingness to perform other duties and special projects as needed/requested
• Sensitivity and respect for racial, gender, sexual orientation, and cultural differences
• Commitment to Candid's values: driven, direct, accessible, curious, and inclusive
• Background in nonprofit/philanthropy sector preferred