Director, Product Designer, Consumer Experience

Prodege, LLC is a marketing and consumer insights platform that is seeking a Director of Product Design for Consumer Experience. The role involves leading the design vision and strategy for both B2C and B2B products, building a high-performing design team, and ensuring quality and accessibility in design outputs.

Responsibilities:

• Set and communicate design vision, principles, and direction across Prodege's consumer product portfolio
• Partner with Product, Engineering, Marketing, and Data leadership to align design strategy with business goals and roadmaps
• Translate complex reward and loyalty mechanics into intuitive, delightful experiences across web and mobile
• Present work, rationale, and strategy to executive stakeholders with clarity and confidence
• Advocate for user needs and design quality in prioritization and roadmap discussions
• Hire, mentor, and grow a high-performing product design team
• Set clear expectations, deliver direct feedback, and run regular 1:1s and performance reviews
• Manage capacity and prioritization across concurrent workstreams
• Establish team rituals (critiques, reviews, retrospectives) that raise craft and collaboration
• Own the quality bar for all consumer design output across Prodege's owned-and-operated (O&O) brands
• Lead hands-on design on the highest-impact initiatives: onboarding, engagement loops, and reward experiences
• Champion user-centered practices including research, usability testing, journey mapping, and iterative prototyping
• Ensure accessibility standards are met across all product experiences
• Partner with Engineering on accurate implementation, maintenance, and system governance
• Define success metrics for design initiatives with Product and Data leads
• Use quantitative signals (activation, retention, engagement) and qualitative insights to inform and validate design decisions
• Design and support A/B tests to optimize experiences and measure impact
• Communicate design impact clearly to leadership
• Manage performance end to end: goal-setting, coaching, corrective action, reviews, recognition, and development
• Own the employee lifecycle for your team: headcount forecasting, job descriptions, hiring, and termination
• Ensure compliance with company policy and employment law, including timekeeping and anti-harassment and diversity requirements
• Model and cultivate a culture of collaboration, strong work ethic, quality, results, and genuine pride in the work

Requirements:

• 10+ years in Product Design
• 5+ years directly managing product designers
• Experience with products that incorporate or are moving toward AI-powered features, and the judgment to design for emerging capabilities thoughtfully
• A strong portfolio showing design leadership of high-craft, complex products from concept through launch, with clear impact on users and the business
• Excellent judgment: you know when to go deep, when to delegate, and when to push
• Proven experience leading design strategy and execution in close partnership with senior Product and Engineering
• Demonstrated ability to define and ship high-quality experiences in complex, ambiguous problem spaces with velocity
• Strong product instincts: you can zoom out to strategy and zoom in to details with equal confidence
• Deep commitment to growing people and raising the craft bar across a team
• Comfort operating in fast-moving environments with evolving priorities
• Exceptional communication skills and the ability to influence senior stakeholders
• A growth mindset, resilience, and a bias toward learning through doing
• Strong people leadership instincts with a bias toward clarity, empathy, and accountability
• Experience designing B2B or SaaS products such as client-facing dashboards, partner portals, or operational platforms
• Experience designing for or incorporating AI-powered features into consumer products
• Background building AdTech, rewards/loyalty, or MarTech experiences
• Familiarity with gamification, behavioral nudges, or reward system design
• Experience in experimentation-heavy product environments