Senior Product Manager - Users

Mercury is a fintech company building financial software for businesses. The Senior Product Manager will lead the collaboration experience that helps founders, employees, finance teams, and accountants work together securely across Mercury’s products and related channels.

Responsibilities:

• Own the experience of collaboration on Mercury - when a founder adds an employee, finance team, or accountant, we need to consider the roles, permissions, and product experiences that help them get work done
• Make it easier for a founder to bring their whole team onto Mercury: find out why they hesitate, and make invitation obvious, easy, and high-trust
• Make the work itself better: receipts, bills, bookkeeping, approvals, and handoffs between founders, employees, and accountants, with richer conversations, attachments, and a precise history of who did what
• Take it everywhere:  build for the experience across email, Slack, iMessage, and wherever people are interacting about finance
• Build for scale:  work with our largest customers to understand how they manage employee spend and financial operations as they grow, delivering critical functionality that empowers teams from three people to three thousand
• Shape where this space goes as our product ambition grows and the kinds of users we support change, agents among them

Requirements:

• 5+ years of relevant product management experience, preferably on collaboration products where multiple people work together, comment, and hand off work, or on platform teams accountable for identity, roles, and authorization
• Taste and the judgment to balance product against platform
• Strong customer empathy across founders, employees, finance teams, and accountants, and the ability to design for each of them
• A point of view on agentic action, and on which parts of this get harder when the actor isn't a person
• A track record of turning ambiguity into a clear point of view, independently
• The ability to take complex problems end to end (research, design, engineering, GTM, stakeholder management) autonomously