Project Manager, Client Services (PST Hours)

Lighthouse is a company focused on innovation and support, seeking a Project Manager for their Client Services team. The role involves managing eDiscovery cases, ensuring project requests are met, and driving collaboration across operational departments.

Responsibilities:

• Maintain a good understanding of eDiscovery, market competitors and the tools used to support the industry
• Develop a thorough understanding of Lighthouse workflows, critical paths needed to progress work through the system and tools used by Lighthouse to manage workflows
• Communicate proper expectations for scope and deadlines to internal and external stakeholders
• Manage the pod’s work request queue
• Participate in process improvement initiatives as identified by pod leaders
• Perform other related duties as assigned

Requirements:

• 4+ years of work experience with at least two years of eDiscovery experience
• Relativity experience required
• Strong analytical and logical skills
• Strong project management skills including the ability to interpret a variety of instructions provided in written or oral form
• Flexibility and adaptability to handle a changing and growing workload
• Bachelor's degree (Masters or JD a plus)
• PMP certification a plus