Sales Development Representative

Emma of Torre.ai is seeking a Sales Development Representative to join their team focused on connecting organizations with top nearshore talent. The role involves outbound prospecting, booking meetings, and generating new business opportunities in either IT Staff Augmentation or CC & BPO Staffing.

Responsibilities:

• Drive business growth by connecting organizations with high-impact nearshore talent
• Focus 100% on outbound prospecting, booking high-quality meetings, and generating new pipeline for either IT Staff Augmentation or CC & BPO Staffing
• Independently manage multi-channel prospecting through cold calls, email sequences, LinkedIn, and social selling
• Identify and prioritize relevant accounts and decision-makers in the U.S. and Canadian markets
• Conduct effective initial discovery and qualify opportunities based on need, urgency, budget, volume, and operational or technical fit
• Consistently meet the agreed activity and meeting-booking targets
• Generate qualified pipeline and provide Account Executives with complete, accurate handoff notes
• Maintain reliable CRM documentation and accurate activity and pipeline reporting
• Demonstrate resilience, coachability, organization, strong communication, and alignment with Jobsity’s values
• Build enough knowledge of the assigned vertical to confidently discuss the prospects’ main business challenges
• Execute multi-channel outbound outreach: cold calling, email sequences, social selling, LinkedIn messaging
• Research and map decision-makers in the US & Canada
• Conduct discovery to assess fit for nearshore staffing needs
• Validate urgency, volume, budget alignment, and technical/operational context
• Document all qualification notes clearly in Salesforce or the assigned CRM
• Book qualified meetings for Account Executives
• Prepare AE handoff notes with context, objections, signals of interest, and account details
• Maintain accurate daily activity logs and pipeline updates
• Track KPIs: calls, emails, LinkedIn touchpoints, meetings booked, qualified pipeline
• Share market insights with Marketing and Revenue Leadership teams

Requirements:

• Expert in Outbound sales, Cold calling
• Proficient in Sales development, Lead generation, Key performance indicators (KPIs), B2B sales
• English - Conversational
• One to three years in an SDR, BDR, outbound sales, or pipeline-generation role, including experience selling to the North American market
• Proven track record of meeting quotas (meetings booked, activities, or pipeline generated)
• Strong written and verbal communication skills
• English level: C1 minimum
• Experience selling into North American markets
• Hands-on experience with CRM and sales engagement platforms (Salesloft, Outreach, Apollo, HubSpot, Salesforce)