Aftermarket Sales Development Representative

SPX FLOW, Inc. is a company focused on aftermarket initiatives, seeking an Inside Sales Representative to drive customer engagement. This role involves identifying and converting leads for MMR assessments while collaborating with various teams to ensure effective program delivery.

Responsibilities:

• Proactively developing cold and warm leads to promote the MMR (Mixer Modernization & Reliability) program and secure on-site assessment dates
• Develop proposed listing of target facilities for MMR evaluations using SPX FLOW tools such as ZoomInfo, IIR, installed database, etc
• Collaborating with Commercial and Field Service teams to identify and prioritize target facilities for MMR evaluations
• Assist in coordinating logistics for MMR assessments, including gathering preliminary asset data, confirming site requirements (PPE, safety training), and scheduling visits
• Initiate and manage follow-ups with customers and internal stakeholders to ensure post-assessment actions are understood and executed
• Maintain accurate records of outreach, scheduled assessments, and customer interactions in CRM systems
• Maintain sponsor and contact lists for follow-up and normal course business use
• Assist in tracking program KPIs and contribute to monthly dashboards and performance summaries
• Contribute to the development and execution of promotional strategies to increase MMR program adoption
• Collaborate with Sales, Marketing, and Product Management to align messaging and outreach efforts
• Collaborate with outside sales teams to identify and initiate opportunities and quotes within the eCommerce platform, develop customer proposals, and drive quote-to-order conversion improvements
• Participate in continuous improvement initiatives to enhance the effectiveness and reach of the MMR program
• Similar activities may apply to other SPX FLOW Aftermarket Programs such as MOHR support and successful follow-up associated with annuity and turnkey opportunities
• Perform other duties as assigned to support the success of SPX FLOW’s aftermarket business

Requirements:

• Minimum Associate's degree (preferably in Business Administration or related field)
• Minimum two years of experience in a business development/inside sales role
• Strong ability to develop business prospects through cold and warm outreach
• Demonstrated ability to proactively generate new business through high-volume cold calling
• Excellent verbal and written communication skills
• General understanding of industrial equipment value propositions
• Ability to manage and maintain organized records of customer interactions
• Proficient in CRM systems and Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong problem-solving and critical thinking skills
• Analytical mindset with the ability to interpret data from MMR reports
• Resourceful and self-motivated
• Comfortable working in a fast-paced environment with multiple priorities and deadlines
• Strategic thinking capabilities to support promotional efforts
• Familiarity with Power BI and SAP is a plus