Network & Physical Security Systems Support Engineer

Pyramid Consulting, Inc. is currently seeking a Network & Physical Security Systems Support Engineer for a contract opportunity. The role involves providing support for network and physical security systems, requiring hands-on experience with various security technologies and IT support functions.

Responsibilities:

• Must have skills: Lenel onGuard
• Access control
• Windows server
• Hands-on network change-window support (pre/post-change validation, MOP execution)
• Working knowledge of SD-Access (SDA) or similar SDN architecture, at a validation/troubleshooting level
• Direct experience with at least one enterprise VMS/access control platform (Genetec Security Center or Lenel OnGuard)
• IP camera infrastructure troubleshooting (AXIS or comparable)
• Standard IT support functions: provisioning, imaging, asset tracking, onboarding/offboarding
• Strong written documentation skills
• Ability to work standing weekend shifts as a core job requirement
• Comfortable managing dual reporting lines across two internal teams
• Genetec Security Center or Lenel OnGuard certification
• CCNA/CCNP or equivalent Cisco networking certification
• AXIS Certified Professional or equivalent
• Facilities/environmental monitoring systems experience
• Scripting/automation exposure (PowerShell, Python)
• Client or similar ITSM platform experience
• Prior experience in regulated industries (financial services, healthcare)

Requirements:

• Lenel onGuard
• Access control
• Windows server
• Hands-on network change-window support (pre/post-change validation, MOP execution)
• Working knowledge of SD-Access (SDA) or similar SDN architecture, at a validation/troubleshooting level
• Direct experience with at least one enterprise VMS/access control platform (Genetec Security Center or Lenel OnGuard)
• IP camera infrastructure troubleshooting (AXIS or comparable)
• Standard IT support functions: provisioning, imaging, asset tracking, onboarding/offboarding
• Strong written documentation skills
• Ability to work standing weekend shifts as a core job requirement
• Comfortable managing dual reporting lines across two internal teams
• Genetec Security Center or Lenel OnGuard certification
• CCNA/CCNP or equivalent Cisco networking certification
• AXIS Certified Professional or equivalent
• Facilities/environmental monitoring systems experience
• Scripting/automation exposure (PowerShell, Python)
• Client or similar ITSM platform experience
• Prior experience in regulated industries (financial services, healthcare)