Family Home Provider Manager

Company Description

Who We Are:

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services Nationwide, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life. 

Salary: Starting at $52,000

Perks/Benefits:

• Medical, Vision and Dental Insurance for FT employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for FT employees
• Pet Insurance
• Life Insurance for full-time employees
• 401 K plan with up to 3% employer match after one year of services
• PAID TIME OFF (PTO) for eligible employees
• PTO Donation
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• Tapcheck - access to 50% of your pay before payday
• PAID training and orientation

Job Description

What You Get To Do:

As the Program Director, you will be responsible for coordinating and managing services for individuals with intellectual and developmental disabilities (IDD) who reside with contracted Family Home Providers. You will oversee the overall quality, compliance, and daily operations of the assigned program while supporting both the individuals receiving services and the providers who welcome them into their homes.

The Program Director will ensure each home provides a safe, supportive, person-centered environment that promotes independence, community involvement, personal choice, and an enhanced quality of life.

Main duties include:

• Coordinate and manage the overall operations of assigned Family Home Provider programs.
• Build and maintain positive, professional relationships with Family Home Providers, individuals receiving services, guardians, families, case managers, and other members of the support team.
• Provide ongoing coaching, training, guidance, and performance oversight to Family Home Providers.
• Ensure provider orientation, required training, certifications, documentation, and ongoing development are completed and maintained.
• Conduct regular home visits and monitor the safety, cleanliness, quality, and overall environment of each Family Home Provider residence.
• Monitor all aspects of service delivery, including the development and implementation of individualized goals, support plans, behavior strategies, and person-centered outcomes.
• Review program documentation, incident reports, medication records, financial records, and other required materials for accuracy and compliance. 
• Ensure services and provider homes remain compliant with licensing requirements, contractual expectations, applicable regulations, person-centered practices, and Dungarvin standards.
• Direct care as needed at programs.
• Participate in an on-call rotation and provide support during emergencies, including evenings, weekends, and other nontraditional hours.

HOURS:

• Mon - Fri 8am - 5pm.  Must have a flexible schedule with the ability to be on call every 5 weeks. This includes weekends and odd hours

Qualifications

What Makes You a Great Fit: 

• Bachelor’s degree in a human services field of study preferred.
• At least 1 year full time, direct experience working with participants with developmental disabilities or intellectual disabilities. 
• At least 2 years of experience in management and working with development disabilities 
• Must demonstrate good decision-making, time management and communication skills, and be responsible, mature, and flexible.
• Valid driver’s license

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

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