Sales Development Representative

Tekmetric is a leading cloud-based software company focused on helping auto repair shops thrive. The Sales Development Representative will play a key role in driving customer growth by generating qualified leads and supporting the sales team through various stages of the customer journey.

Responsibilities:

• Lead generation through target account selling and outbound cold calling
• Serving as the liaison for potential customers as they interact with different sales roles on their buying journey (i.e. booking demos, demo reminders, follow-ups after demo, etc…)
• Building out and refining information about leads in a CRM, to assist in lead qualification
• Providing useful details to the sales team so they can deliver a tailored demo experience
• Collaborating and keeping active lines of communication with other sales team roles that play a part in the customer journey
• Ensuring all potential customers receive exceptional service from start to finish
• Helping coach and provide light training to new Sales Development Representatives as we grow

Requirements:

• 1-3 years of work experience (Sales and/or SaaS experience, a plus)
• Experience with following defined processes using a CRM (Salesforce, a plus)
• Innate interest in startups, sales, and technology, with a strong desire to be a top performer
• Strong interpersonal skills and friendly professional demeanor on the phone
• Strong organizational and time management skills
• An honest and genuine approach to helping potential customers
• Strong desire to grow personally and professionally in Sales
• Ability to succeed in a sales quota environment
• Candidates in the eastern or central time zone preferred