Security Operationis Engineer (Contractor)

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. They are seeking a Senior Security Operations Engineer to help protect Front’s customers, employees, and platform by strengthening detection, response, and security operations at scale.

Responsibilities:

• Own end-to-end security incident response, including triage, containment, eradication, recovery, and post-incident learnings
• Build and continuously improve detection coverage across cloud, endpoint, identity, and SaaS systems
• Develop security automation and workflows to reduce manual toil and improve response speed
• Lead investigations into suspicious activity, account compromise, and potential data exposure events
• Partner with Engineering and IT to harden systems, improve logging/telemetry, and close recurring control gaps
• Drive readiness through tabletop exercises, runbooks, metrics, and operational reviews
• Manage security tooling configuration and tuning (SIEM, EDR, IAM, alerting) to reduce noise and increase fidelity
• Communicate clearly during high-severity situations, aligning stakeholders on impact, status, and next steps

Requirements:

• 5+ years of experience in Security Operations, Incident Response, Detection Engineering, or similar security roles
• Strong understanding of attacker techniques and defensive strategies across cloud, endpoint, identity, and network surfaces
• Hands-on experience with SIEMs, EDR platforms, and investigation workflows (including log querying and alert tuning)
• Ability to use AI tools to streamline security operations and response
• Experience building incident response processes, playbooks, and operational metrics that scale with company growth
• Strong cross-functional collaboration skills, with the ability to influence Engineering and IT partners without relying on authority
• Calm, structured decision-making under pressure, with strong written incident communication
• AI fluency: ability to use AI tools to accelerate investigations (summarization, clustering, query generation) while validating outputs and protecting sensitive data