Non CDL Driver / Yard Customer Service Representative (Hybrid Role)

We're looking for someone who enjoys variety, takes pride in providing outstanding customer service, values teamwork, and is excited to become part of a great company with long-term career opportunities.

What You'll Do

During the Temporary Driving Assignment

• Safely operate non-CDL delivery vehicles to transport lumber, building materials, and customer orders. 
• Load, secure, transport, and unload materials using forklifts and manual material handling techniques. 
• Deliver products safely to residential homes and active construction jobsites. 
• Pick up customer returns and verify returned materials. 
• Inspect vehicles before and after each shift to ensure safe operation. 
• Communicate with dispatch using tablets, smartphones, and delivery software. 
• Represent the company professionally while providing exceptional customer service at every stop. 

Long-Term Yard & Customer Service Responsibilities

• Greet customers and assist with loading orders, returns, and product questions. 
• Pull and stage customer orders accurately and efficiently. 
• Safely operate forklifts and other material handling equipment. 
• Assist delivery drivers with loading, unloading, and processing returns. 
• Maintain a clean, organized, and safe yard environment. 
• Complete order verification, receiving paperwork, and inventory tasks. 
• Develop product knowledge and assist customers with locating materials. 
• Work collaboratively with the store team to provide an outstanding customer experience. 
• Serve as a Non-CDL Driver whenever business needs require additional delivery support or vacation coverage. 

This is a hands-on position that combines driving, material handling, customer service, and teamwork every day.

Requirements

• Valid medical card and driver's license with a clean driving record. 
• Previous experience driving box trucks, flatbed trucks, or delivery vehicles preferred. 
• Forklift experience preferred (training and certification available). 
• Experience handling lumber or building materials is a plus. 
• Strong customer service and communication skills. 
• Comfortable working outdoors year-round in all weather conditions. 
• Reliable, safety-focused, and dependable. 
• Comfortable using smartphones or tablets for routing, communication, and delivery documentation. 
• Ability to work Saturdays as scheduled (with one weekday off). 

Physical Requirements

• Frequently lift and carry up to 80 pounds, with occasional lifts up to 100 pounds. 
• Frequent bending, climbing, pushing, pulling, reaching, and material handling throughout the workday. 
• Ability to stand, walk, and work outdoors for extended periods. 
• Ability to pass a pre-employment drug screening and fit-for-duty examination.